Finance Manager

Serco; Hook; Hybrid; GBP 80,000 - 90,000; Full time

Benefits offered by this job

Company car / £4200 cash alternative

Private healthcare

Bonus scheme of up to 20%

Flexible working considered

Pension – 6%

Diversity and inclusion initiative

Serco discounts and wellbeing programs

Job summary

Serco’s UK Finance Global Finance Services (GFS) Hub is seeking a Finance Manager to oversee a cross-functional team and deliver accurate month-end reporting across c.80 contracts and £2.4bn revenue. The role blends on-site and offshore resources, reporting to the Senior Finance Manager, with a focus on control and process improvement.

You’ll lead, coach and develop the team, own the month-end close for cost and revenue streams, and drive balance sheet integrity while partnering with operational

Qualifications

• Qualified accountant with ACA/ACCA/ACMA or equivalent.
• Experience delivering monthly financial reporting in a complex environment.
• Strong control- and process-orientation with best-practice mindset.
• Experience leading onshore and offshore teams.
• Excellent stakeholder relationships with Finance and non-Finance teams.
• Continuous improvement mindset and adaptability to ambiguity.

Responsibilities

• Lead onshore and offshore Financial Accountants to deliver month-end close.
• Own month-end close across cost and revenue streams.
• Review and approve material accounting adjustments.
• Support Senior Finance Managers in results reporting.
• Manage aged balance sheet items and drive resolution with stakeholders.
• Ensure balance sheet reconciliations comply with Serco manual.
• Collaborate with operational teams to improve processes.
• Drive continuous improvement in Finance processes.
• Partner with other Finance Managers to ensure standardisation and control.

Skills

Qualified accountant

Team leadership

R2R processes

Balance sheet control

Commercial acumen

Process improvement

Stakeholder management

Education

ACA/ACCA/ACMA

Job description

Finance Manager

Hybrid – X3 days onsite at our Hook office, RG27 9UY

Full Time, Permanent

Band 2 / £80,000 - £90,000 (dependent On Experience)

Join Serco’s Finance Global Finance Services (GFS) Hub

Serco has transformed Finance to support its future growth, by creating a UK-led Global Finance Services (GFS) Hub at the heart of the organisation. This hub is a true engine of growth – delivering accurate, timely and well-controlled financial information while driving standardisation, efficiency and continuous improvement across the business.

The role

As Finance Manager, you’ll be responsible for delivering accurate, timely and controlled financial results across Serco’s UK business, which spans c.80 contracts across five business units and generates annual revenues of approximately £2.4bn. Reporting to the Senior Finance Manager, you’ll lead a mixed onshore and offshore team of Financial Accountants, overseeing month-end close, balance sheet integrity, and high-quality financial reporting. You’ll play a critical role in supporting accurate A2R delivery and while continuously improving Finance processes and ways of working within the GFS Hub.

As Part Of This You’ll

• Lead, coach and develop a team of onshore Financial Accountants and offshore BPO resources
• Own and deliver an effective, efficient month-end close across assigned cost and revenue streams
• Review and approve material accounting adjustments, ensuring accuracy and control
• Support Senior Finance Managers in understanding the results and the subsequent reporting
• Own aged balance sheet items (WIP, debt, accruals, prepayments) and drive resolution with stakeholders
• Review balance sheet reconciliations, ensuring compliance with the Serco accounting manual
• Build strong relationships with operational teams to improve financial processes and efficiency
• Drive a continuous improvement mindset, embedding better, smarter ways of working
• Partner with other Finance Managers to ensure standardisation, documentation, compliance and control

What You’ll Need To Do The Role

• Is a qualified accountant (ACA, ACCA, ACMA or equivalent)
• Has strong experience delivering monthly financial reporting in a complex environment
• Is control- and process-oriented, with a clear view of best practice
• Enjoys leading and developing teams, both onshore and offshore
• Builds strong relationships with Finance and non-Finance stakeholders
• Has a natural continuous improvement mindset and appetite for change
• Is comfortable dealing with ambiguity, incomplete data and complex stakeholder demands

Essential Experience & Skills

• Qualified accountant with strong technical accounting knowledge
• Experience leading teams and managing performance
• Strong understanding of R2R processes and balance sheet control
• Commercially minded, with the ability to translate numbers into insightProven ability to improve processes and drive efficiencies
• High levels of integrity, diligence and professional credibility

Why Serco

You’ll be part of a high-profile Finance transformation, playing a hands-on role in shaping Finance processes, systems and culture across a truly global organisation. Working in a collaborative, forward-thinking environment, you’ll gain standout experience delivering meaningful change while building strong foundations for long-term career opportunities across Serco.

What We Offer

• Company car / £4200 cash alternative
• Private healthcare
• Bonus scheme of up to 20%
• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).