Finance & Benefits Mentor for Justice Reintegration (NW)

The Wise Group; Preston; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

The Wise Group is seeking a Mentor to join our Finance, Benefit & Debt service, working across the North West with people in prison and on probation. Delivered on behalf of the Ministry of Justice, the service helps clients understand finances, manage debt, access entitled benefits and navigate relevant organisations.

You will build trusted relationships and support practical steps toward greater stability.

Responsibilities

• Build trusted, purposeful relationships with people in prison and on probation.
• Provide practical support around finance, benefits, budgeting and debt.
• Advocate for customers and help them navigate relevant services and organisations.
• Manage your caseload effectively and maintain accurate, timely and meaningful records.
• Work collaboratively with prison, probation and wider justice partners.
• Build confidence in the Wise Group through reliable, professional and consistent partnership working.
• Identify risks or issues early and use sound judgement about when to act, challenge or escalate.
• Follow through on commitments and take ownership of the quality of your work.
• Share frontline insight that can help improve our services, partnerships and understanding of the challenges people experience.
• Work collaboratively with colleagues across the Wise Group, recognising that successful reintegration often requires support beyond a single service.

Job description

The Wise Group is seeking a Mentor to join our Finance, Benefit & Debt service, working across the North West with people in prison and on probation. Delivered on behalf of the Ministry of Justice, the service helps clients understand finances, manage debt, access entitled benefits and navigate relevant organisations.

You will build trusted relationships and support practical steps toward greater stability.