Finance Administrator - Credit Control

University of Leicester; Leicester Forest East; On-site; GBP 28,000 - 36,000; Full time

Job summary

The University of Leicester is seeking a Finance Administrator to join the Finance team. You will oversee fee collection for tuition, accommodation, and departmental income, ensuring timely and accurate recovery.

You will work with colleagues to provide high-quality financial administration and customer service, offering guidance to students, staff and external stakeholders. The role emphasizes accuracy, teamwork, and process improvements.

Qualifications

• Educated to A-level standard or has relevant experience.
• Excellent attention to detail and accuracy.
• Strong IT skills, especially Microsoft Office.
• Experience in customer service and finance administration preferred.
• Knowledge of SAP or student records databases is advantageous.

Responsibilities

• Manage daily financial reports and fee collection.
• Follow up on outstanding debts and assist with queries.
• Support bursary and scholarship approvals as needed.
• Maintain accurate financial records in university systems.
• Contribute to process improvements in income management.
• Collaborate with team to ensure timely fee recovery.

Skills

Attention to detail

Excellent communication

Teamwork

Customer service

Education

A-level standard

Tools

Microsoft Office

SAP

Student Records Databases

Job description

We are seeking a motivated and detail-oriented Finance Administrator to join our Finance team. In this role, you will be responsible for the fee collection and income management of student tuition, accommodation fees, and departmental income, ensuring timely and accurate fee recovery. You will work collaboratively within a team to deliver high-quality financial administration and customer service, providing advice and guidance to students, staff, and external stakeholders.

Your responsibilities will include managing daily financial reports, following up on outstanding debts, resolving customer queries, and supporting bursary and scholarship approvals. This role also involves maintaining accurate financial records using the University's financial systems and databases. Working closely with a team, you will contribute to the continuous improvement of processes and play a key role in the University's income management operations.

To be successful in this role, you will need to be educated to A-level standard or have relevant experience in a similar setting. You will have excellent attention to detail, strong IT skills, particularly in Microsoft Office, and effective communication abilities, both written and verbal. Previous experience in customer service and finance administration is essential, and knowledge of using finance systems such as SAP or student records databases would be an advantage.

You should be adaptable, a team player, and able to manage your workload effectively.

Informal enquiries are welcome to Rita Samji at The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of , which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.