Head of Student Financial Services

GEDU Services; Westhumble; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days annual leave, plus 8 public holidays

Flexible benefits including Cycle to Work

Tuition reimbursement for career development courses

Discretionary annual performance bonus

Job summary

A leading educational institution in the United Kingdom is seeking a Head of Fees and Income to manage tuition fees, billing, and income collection. The role involves ensuring financial sustainability, regulatory compliance, and enhancing both student and staff experiences. Successful candidates will have proven expertise in student finance, strong knowledge of UK tuition structures, and excellent leadership abilities. The position offers various benefits and a commitment to improving institutional financial health.

Qualifications

• Proven experience in student finance within higher education or a similar environment.
• Strong knowledge of UK tuition fee structures and funding models.
• Excellent financial acumen and experience with financial systems and reporting tools.

Responsibilities

• Leading the strategic development of tuition fee policies and payment plans.
• Overseeing student billing, income collection, and debt recovery processes.
• Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.).

Skills

Student finance expertise

UK tuition fee knowledge

Leadership skills

Communication skills

Data analysis proficiency

Education

Professional Finance Qualifications (e.g., ACCA, CIMA)

Job description

Job Title

Head of Fees and Income

Location

London, Greenford

Contract Type

Permanent (On-Site)

Department

Finance

Overview

Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long‑term goals.

Responsibilities

• Leading the strategic development of tuition fee policies and payment plans
• Overseeing student billing, income collection, and debt recovery processes
• Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)
• Collaborating across departments to enhance the student journey
• Managing a high‑performing team with a focus on service excellence
• Providing insights and reports to senior leadership and governing bodies

Qualifications

• Proven experience in student finance within higher education or a similar environment
• Strong knowledge of UK tuition fee structures and funding models
• Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills.
• Exceptional communication skills and stakeholder engagement abilities.
• Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.
• Experience in managing debt recovery processes and improving income collection efficiency.
• Proficiency in data analysis and income forecasting to support financial planning.
• Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance. Ability to work collaboratively across departments and influence senior stakeholders.

Desirable

• Experience in private higher education
• Professional Finance Qualifications (e.g., ACCA, CIMA)

Impact

• Drive accurate income forecasting and reporting
• Improve billing efficiency and debt recovery outcomes
• Enhance student satisfaction through clear, responsive fee management
• Support institutional financial health and strategic planning

Benefits

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus