Finance Administrator

ivolve care & support; Chesterfield; Hybrid; GBP 28,000; Full time

Job summary

A leading company in adult social care seeks a Finance Administrator in Chesterfield. As part of the Fee Team, you'll support processes such as maintaining customer records, liaising with funding authorities, and managing internal communications. This role offers 25 days of leave, pension contributions, and a supportive work environment focused on colleague well-being.

Benefits

25 days of annual leave + bank holidays

Pension scheme

Birthday off with pay after a year of service

£300 refer a friend scheme

Industry-leading recognition

Training and development opportunities

Qualifications

• Strong attention to detail and investigative skills.
• Ability to work cross-functionally with both finance and non-finance teams.

Responsibilities

• Provide administrative support to the annual uplift process and legacy fees reviews.
• Monitor the Fee Team mailbox and action items according to Group processes.
• Maintain and regularly review the customer database.

Skills

Excellent time management

Organisational skills

Proactive attitude

Attention to detail

Numerical skills

Effective communication

Tools

Microsoft Office

Job description

Job Title:Finance Administrator

Location:Chesterfield, Derbyshire (Hybrid)

Salary:Circa £28'000 per annum

Who We Are

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives.Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

We're very proud to be recognised as one of the best organisations to work in by‘The Sunday Times Best Places to Work 2024 & 2025'.

Role Overview

Reporting to the Group Finance Manager – Commercial & Fees, you will provide vital administrative support to the Fee Team. This includes maintaining accurate customer records, liaising with funding authorities, and ensuring timely follow-up on outstanding actions. You will play a key role in supporting the annual uplift process and legacy fee reviews, while helping to build strong internal and external relationships.

Your Responsibilities

• Provide administrative support to the annual uplift process and legacy fees reviews.
• Monitor the Fee Team mailbox and action items according to Group processes.
• Retain accurate records of actions taken and highlight required follow-ups.
• Maintain and regularly review the customer database to ensure accuracy.
• Contact funding authorities to gather information and support relationship building.
• Escalate issues and challenges through the appropriate internal processes.
• Follow up on internal and external actions in a structured and timely manner.
• Liaise with Support Functions and Operations to support query resolution.
• Manage diaries and schedule meetings both internally and externally.
• Oversee internal record keeping, filing paperwork, documents, and digital information.
• Support data cleansing and collation activities.

The Main Skills and Experience for This Role

• Excellent time management and organisational skills.
• Proactive, can-do attitude.
• Strong attention to detail and investigative skills.
• Good numerical skills and experience using Microsoft Office (Excel, Outlook, Word).
• Effective communication skills with the ability to manage relationships both externally and internally.
• Ability to work cross-functionally with both finance and non-finance teams.

Our Support

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

In addition, we also offer the following:

• Industry-leading recognition
• Social, financial and emotional wellbeing
• Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!

INDF