Finance Administrator

ExamWorks Investigation Services Limited; Bolton; Híbrido; GBP 21.000 - 29.000; Jornada completa

Descripción de la vacante

ExamWorks Investigation Services Limited is seeking a Finance Administrator to join a busy Finance team in a hybrid office-based role. The successful candidate will support both Finance and Credit Control, handling post, emails, calls, and data entry with strong attention to detail.

You will liaise with internal teams and external customers, support payment reconciliations, and maintain accurate financial records while delivering excellent customer service in a fast-paced environment.

Formación

• Previous administrative experience in an office setting.
• Strong telephone and customer service skills.
• Excellent organisation and attention to detail.
• Proficient with MS Word and Excel.

Responsabilidades

• Manage and distribute incoming post and emails for the Finance department.
• Act as the first point of contact for incoming telephone calls, dealing with general enquiries professionally and efficiently.
• Liaise with internal teams and external customers including solicitors and insurance companies.
• Support the Credit Control team by contacting customers regarding outstanding payments and obtaining account updates.
• Assist with payment reconciliations and other finance-related administrative tasks.
• Maintain accurate records, spreadsheets and documentation.
• Process large volumes of paperwork and data entry.
• Deliver a consistently high standard of customer service.
• Adhere to team rotas and complete tasks within agreed timescales.
• Provide support with ad hoc administrative duties as required.

Conocimientos

Word

Excel

Communication

Data entry

Organisational skills

Customer service

Herramientas

Sage

Descripción del empleo

Finance Administrator

Location: Hybrid/Office Based
Job Type: Full Time, Permanent

About the Role

We are looking for a highly organised and customer-focused Finance Administrator to join our Finance team. This is an excellent opportunity for someone with strong administrative and communication skills who enjoys working in a busy office environment and providing exceptional customer service.

You will provide administrative support to the Finance and Credit Control team, acting as a key point of contact for customers and internal colleagues while ensuring all tasks are completed accurately and efficiently.

Key Responsibilities

• Manage and distribute incoming post and emails for the Finance department.
• Act as the first point of contact for incoming telephone calls, dealing with general enquiries professionally and efficiently.
• Liaise with internal teams and external customers, including solicitors and insurance companies.
• Support the Credit Control team by contacting customers regarding outstanding payments and obtaining account updates.
• Assist with payment reconciliations and other finance-related administrative tasks.
• Maintain accurate records, spreadsheets, and documentation.
• Process large volumes of paperwork and data entry.
• Deliver a consistently high standard of customer service.
• Adhere to team rotas and complete tasks within agreed timescales.
• Provide support with ad hoc administrative duties as required.

About You

Essential Experience

• Previous administrative experience.
• Experience working in an office environment.
• Strong telephone and customer service skills.
• Good organisational skills and attention to detail.

Skills & Attributes

• Proficient in Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Able to communicate confidently with people at all levels.
• Strong customer service focus.
• Good problem-solving skills and a proactive approach.
• Accurate data entry and record-keeping skills.
• Able to manage a varied workload and meet deadlines.

Desirable

• Experience within a finance or credit control environment.
• Knowledge of Sage or similar finance systems.

What We Offer

• Competitive salary and benefits package.
• Full training and ongoing support.
• Supportive and friendly working environment.
• Opportunities for professional development and career progression.
• The chance to be part of a collaborative and successful team.

If you're a motivated administrator with excellent customer service skills and a keen eye for detail, we'd love to hear from you. Apply today to join our team as a Finance Administrator.