Finance & Admin Specialist (Hybrid)

ExamWorks Investigation Services Limited; Bolton; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

ExamWorks Investigation Services Limited is seeking a Finance Administrator to join a busy Finance team in a hybrid office-based role. The successful candidate will support both Finance and Credit Control, handling post, emails, calls, and data entry with strong attention to detail.

You will liaise with internal teams and external customers, support payment reconciliations, and maintain accurate financial records while delivering excellent customer service in a fast-paced environment.

Qualifications

• Previous administrative experience in an office setting.
• Strong telephone and customer service skills.
• Excellent organisation and attention to detail.
• Proficient with MS Word and Excel.

Responsibilities

• Manage and distribute incoming post and emails for the Finance department.
• Act as the first point of contact for incoming telephone calls, dealing with general enquiries professionally and efficiently.
• Liaise with internal teams and external customers including solicitors and insurance companies.
• Support the Credit Control team by contacting customers regarding outstanding payments and obtaining account updates.
• Assist with payment reconciliations and other finance-related administrative tasks.
• Maintain accurate records, spreadsheets and documentation.
• Process large volumes of paperwork and data entry.
• Deliver a consistently high standard of customer service.
• Adhere to team rotas and complete tasks within agreed timescales.
• Provide support with ad hoc administrative duties as required.

Skills

Word

Excel

Communication

Data entry

Organisational skills

Customer service

Tools

Sage

Job description

ExamWorks Investigation Services Limited is seeking a Finance Administrator to join a busy Finance team in a hybrid office-based role. The successful candidate will support both Finance and Credit Control, handling post, emails, calls, and data entry with strong attention to detail.

You will liaise with internal teams and external customers, support payment reconciliations, and maintain accurate financial records while delivering excellent customer service in a fast-paced environment.