Finance Admin & Credit Control Assistant

Confidential; Trafford; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

Cycle to Work scheme

Death in Service benefit

Employee Assistance Programme

Competitive annual leave entitlement

Additional long-service holidays

Birthday holiday

Company discount scheme

Discounted gym membership

On-the-job training and opportunities 

Job summary

Confidential in Trafford Park, Manchester is seeking an Accounts Assistant to support the Credit Control team and manage day-to-day administration. The role combines finance duties with strong customer service, data accuracy, and teamwork.

You will process credit claims, raise credit notes, allocate payments, set up new accounts, and respond to customer enquiries using Sage 200 and MS Office tools. A practical, detail‑focused approach is essential.

Qualifications

• Previous administration or finance experience.
• Good organisational skills with attention to detail.
• Confidence communicating with customers by phone and email.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Ability to prioritise workloads and work in a team.

Responsibilities

• Manage the shared credit claims inbox, investigate queries and process credit notes.
• Process and allocate customer payments using Sage 200 and various platforms.
• Set up new customer accounts with required information and documents.
• Support key customer accounts, resolving account queries.
• Monitor and respond to the Credit Control inbox.
• Contact customers by phone and email regarding outstanding payments.
• Handle incoming calls and general customer enquiries.
• Assist with setting up and maintaining Direct Debit arrangements.
• Maintain accurate customer records and liaise with internal departments.
• Provide general administrative support to the Finance team.

Skills

Organised

Attention to detail

Customer communication

Teamwork

Multitasking

Education

Experience in administration or finance

Tools

Sage 200

Excel

Outlook

Job description

Confidential in Trafford Park, Manchester is seeking an Accounts Assistant to support the Credit Control team and manage day-to-day administration. The role combines finance duties with strong customer service, data accuracy, and teamwork.

You will process credit claims, raise credit notes, allocate payments, set up new accounts, and respond to customer enquiries using Sage 200 and MS Office tools. A practical, detail‑focused approach is essential.