Finance Admin & Credit Control Assistant

Halecroft Recruitment; Lancashire; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

Cycle to Work scheme

Death in Service benefit

Employee Assistance Programme

Competitive annual leave entitlement

Birthday holiday

Company discount scheme

Discounted gym membership

On-the-job training and development

Job summary

Halecroft Recruitment is recruiting an Accounts Assistant for a busy Finance team in Trafford Park, Manchester. The role focuses on administration and supporting the Credit Control team, handling credit notes, payments, and customer queries.

You will work Monday to Friday, 40 hours, with a salary of £26,500 - £28,500 and a company pension. Prior admin or finance experience, attention to detail, and strong Excel/Outlook skills are desirable.

Qualifications

• Previous experience in an administrative or finance-related role.
• Good organisational skills and excellent attention to detail.
• Confidence communicating with customers over the telephone and via email.
• Proficient with Microsoft Office, especially Excel and Outlook.

Responsibilities

• Manage the shared credit claims inbox, investigating queries and processing customer credit notes.
• Process and allocate customer payments using Sage 200 and various payment platforms.
• Set up new customer accounts, ensuring all relevant information and documentation is obtained.
• Support key customer accounts, investigating and resolving account queries.
• Monitor and respond to the shared Credit Control inbox.
• Contact customers by telephone and email regarding outstanding payments and account queries.
• Handle incoming telephone calls and respond to general customer enquiries.
• Process customer payments over the telephone.
• Assist with setting up and maintaining customer Direct Debit arrangements.
• Maintain accurate customer records and account information.
• Liaise with internal departments to resolve customer queries.
• Provide general administrative support to the wider Finance team.

Skills

Organised

Customer communication

Attention to detail

Teamwork

Tools

Sage 200

Microsoft Excel

Outlook

Job description

Halecroft Recruitment is recruiting an Accounts Assistant for a busy Finance team in Trafford Park, Manchester. The role focuses on administration and supporting the Credit Control team, handling credit notes, payments, and customer queries.

You will work Monday to Friday, 40 hours, with a salary of £26,500 - £28,500 and a company pension. Prior admin or finance experience, attention to detail, and strong Excel/Outlook skills are desirable.