Field Technician Apprentice - Guildford

Getting In Limited; Guildford; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Field Technician Apprentice in Guildford, where you will learn to install and fix cutting-edge technology like superfast broadband and entertainment services. This apprenticeship combines hands-on experience with academic study, providing you with the skills and qualifications needed to excel in the telecommunications field. You’ll work closely with customers, offering them exceptional service and support while earning a bonus for referrals. With a strong emphasis on teamwork and personal growth, this is an unmissable opportunity to kickstart your career in a dynamic environment.

Benefits

Bonus for referrals

On-the-job training

Nationally recognized qualification

Supportive team environment

Qualifications

• Skills in customer care, problem-solving, and physical fitness are essential.
• You will gain a nationally recognized qualification through this apprenticeship.

Responsibilities

• Install and fix phone, TV, and broadband products for customers.
• Provide professional advice and service to homes and small businesses.

Skills

Customer care skills

Problem-solving skills

Analytical skills

Physical fitness

Education

Level 2 Telecoms Field Operative apprenticeship standard

Tools

Advanced equipment configuration

Job description

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Field Technician Apprentice - Guildford

Apply From: 24/01/2025

Learning Provider

Delivered by APPRENTIFY LIMITED

Employer

VIRGIN MEDIA LIMITED

Vacancy Description

Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices, and homeworkers.

Got a manual driver's licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer.

As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV, and broadband products, including:

• Running cables
• Signal level adjustment
• Making & changing connections
• Configuring our advanced equipment
• Educating customers on everything they need to know about Virgin Media O2 services

Key Details

Vacancy Title

Field Technician Apprentice - Guildford

Employer Description

We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi-award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!

We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:

1. We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
2. We’re real. Our purpose keeps us true and transparent, as we deliver on our promise to each other and our customers.
3. We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.

An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on-the-job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers, and at the end of the programme, you’ll receive a nationally recognised qualification!

Our Apprenticeship schemes are designed to give you the knowledge, skills, experience, and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!

Vacancy Location

Unit 4, Wyvern Park Est Portsmouth Rd Guildford GU3 1LZ

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000297143

Key Dates

Apply From

24/01/2025

Closing Date For Applications

2025-02-04 23:59:59

Interview Begin From

Possible Start Date

2025-04-16 00:00:00

Training

Training to be Provided

• This apprenticeship gives you the opportunity to become skilled in your role, and combines on-the-job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers.
• At the end of the programme, you’ll receive a nationally recognised Level 2 Telecoms Field Operative apprenticeship standard qualification, including Functional Skills in English and maths if required.

Learning Provider

APPRENTIFY LIMITED

Skills Required

Customer care skills, Problem-solving skills, Analytical skills, Physical fitness

Apply Now