Field Technician

Anglian Water Group Ltd.; Lowestoft; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Private health care

25 days leave (increasing with service

Company van for business use

Pension scheme (double-matching up to

Bonus scheme

Job summary

Anglian Water Group Ltd. is seeking a Field Technician in Water Recycling at Lowestoft and surrounding areas. The role involves operating jetting and CCTV equipment to identify sewerage issues, with a focus on first-time resolutions and incident response.

You will work largely on your own, with training provided for required licenses and strict adherence to safety protocols. The position offers 37 hours per week, permanent status, standby on-call and a company van for business use, and a

Qualifications

• Experience or willingness to work outside in all weathers
• Good IT literacy, with handheld devices and digital systems for recording work
• Ability to work autonomously and use own initiative
• Excellent customer service and communication skills for dealing with customers and colleagues
• Full driving license, training provided for 4.5 tonne license if needed
• Must be able to work in confined spaces and at height; HAV tests warning on weight limits

Responsibilities

• Operate a single-person high-pressure water jetting unit and CCTV equipment to identify sewerage issues
• Investigate and provide first-time resolutions for sewerage problems
• Respond to incidents and carry out planned maintenance
• Accurately record feedback from site in IT systems
• Primarily lone working, engaging with customers and colleagues daily

Skills

Autonomy

Customer service

Communication

IT literacy

Hands-on

Tools

CCTV equipment

Water jetting unit

Handheld devices

Job description

**Field Technician ( Water Recycling)****Circa £31,756 – depending on skills and experience** **+ standby payments****+ business use of company van** **Permanent, 37 hours, Full Time** ( with flexibility for part-time working)**Location: Lowestoft & surrounding area ( must be within 20 minutes of this location to travel)**Our people are important to us, and we want to make sure that we reward and recognise all the great work that they do.**Your benefits will include:*** Personal private health care* 25 days annual leave – rising with length of service* Business use of company van plus access to tools and all uniform and PPE* Competitive pension scheme – Anglian Water double-matches your contributions up to 7%* Bonus scheme* Flexible benefits to support your wellbeing and lifestyle.* A flexible working culture* Life Assurance at eight times your salary* Personal Accident cover – up to 5x your salary* Lots of great discounts* Paid time off when you’re physically and mentally unwell* An excellent Family Leave package – to help you support your familyAt Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment.Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets. With over 7,000 pumping stations and a network of 76,000 kilometres of sewers directing to more than 1,000 water recycling centres, our team is at the heart of a vital and impactful operation.Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.**What you will be doing?**Join our team as a Field Technician in Water Recycling Services, where you'll play a vital role in safeguarding the environment, public health and maintaining critical infrastructure. You’ll tackle issues in our network including blockages, odours, flooding and incidents. You'll deliver exceptional service levels to our customers while adhering to environmental regulatory standards.As part of our standby roster, you'll be ready to tackle additional out-of-hours work, ensuring uninterrupted service delivery. Safety is paramount in all aspects of the role, and you'll be expected to uphold health and safety protocols diligently.If you are passionate about joining a team dedicated to environmental stewardship and play a hands-on role in our operations, then we’d love to hear from you!**Your duties will include:*** Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment- helping to identify and promote repair work for any problems found on our sewerage network.* Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers.* Responding to incidents, and completing planned maintenance work* Accurately collating and recording all feedback from site through our IT systems.* Predominately lone working, engaging with both our internal and external customers on a daily basis.**What does it take to be a Field Technician?*** Experience or willingness to work outside in all weathers, hands on/manual experience is beneficial* Good IT literacy, with the ability to confidently use handheld devices, mobile applications and digital systems to record work activities, update job records and communicate effectively with customers and colleagues.* Ability to work autonomously as well using your own initiative* Excellent customer service and communication skills, with the ability to engage professionally and empathetically with customers, particularly during service disruptions, incidents and potentially challenging situations.* Full driving license- having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed)* In this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)**Inclusion at Anglian Water:**Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.**Closing date: 28th September 2026****Interviews:** **14th,15th and 16th October 2026**