Field Tail Lift Engineer - On-Site Tech (Colchester)

Trane Italia; Cambridge; On-site; GBP 32,000 - 44,000; Full time

Job summary

Thermo King UK is seeking a proactive Tail Lift Engineer to service and repair tail lift and related equipment at customer sites across the region. You will optimize van stock, perform safety checks, and ensure ISO9002 standards are met.

You'll need GCSE Maths/English, NVQ in hydraulics/electrics (desirable), and a clean driving licence. Expect extensive travel, on-call roster, and enhanced pay for nights and weekends.

Qualifications

• Educated to GCSE level or equivalent, including Maths and English.
• NVQ qualification in hydraulics/electrics (desirable) or equivalent experience working to manufacturer standards.
• Experienced Tail Lift and Commercial Engineer.
• Commercial experience working with electro‑mechanical systems, including engines, compressors, and hydraulic equipment.
• Skilled in diagnosing and repairing hydraulic systems.
• Welding certification.
• STE/Weight Test certification.
• Able to work independently in a safe and professional manner, maintaining customer units and company property to the highest standards.
• Clean driving Licence.
• IT literate (Microsoft Office), able to use a palmtop computer (with training).
• Excellent interpersonal, communication skills andrelationship-buildingskills.
• Methodical and systematic approach to work.
• Attention to detail.
• Commitment to high standards of customer service and professionalism.
• Punctuality, efficient and target driven.

Responsibilities

• Servicing and repair of tail lift, double deck, VBG, Shutter door equipment, limiting costs of stock used on contract accounts and maximizing revenue generation in all areas.
• Optimize and maintain engineer van stock to maintain and enhance service delivery to customers.
• Ensure relevant safety checks are carried out on the company van on a daily basis.
• Maintain product and customer requirements knowledge to always meet ISO9002 standards.
• To liaise with the service center with regardsto job start and completion times, downtime and overtime authorization, cost updates, and customer purchase orders.
• Complete all relevant paperwork and on-line (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface – keeping the customer informed.
• Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9002 standards.
• Ensure customer service is a priority, and conduct and corporate image (self, van, tools, spares) are first rate.
• Promote and generate business with existing or potential customers.
• Provide technical help or assistance to customers and other TK personnel as required.
• Undertake company training (at our dedicated training Center inTamworth,)if requiredand self-development through attendance on manufacturers’ courses, company on-line courses (E-Learning) certification processes.
• Perform other duties and projects which correspond to the general character of the position.

Skills

Tail Lift

Hydraulics

Electro-mechanical

Diagnostics

Welding

Weight Test

Safety

Education

GCSE Maths & English

NVQ hydraulics/electrics

Job description

Thermo King UK is seeking a proactive Tail Lift Engineer to service and repair tail lift and related equipment at customer sites across the region. You will optimize van stock, perform safety checks, and ensure ISO9002 standards are met.

You'll need GCSE Maths/English, NVQ in hydraulics/electrics (desirable), and a clean driving licence. Expect extensive travel, on-call roster, and enhanced pay for nights and weekends.