Field Support Engineer – Elevators (Remote Tech & Training)

TK Elevator GmbH; Wythenshawe; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Salary paid monthly

34 days holiday inclusive of bank

Pension scheme

Health cash plan

Life Assurance 4x annual salary

Free health and wellbeing apps

Gym membership subsidy

Enhanced maternity/paternity provision

Salary sacrifice benefits (ElectricCar

Long service awards

Employee assistance programme

Refer a friend scheme

Job summary

TK Elevator in Manchester is seeking a Field Support Engineer with strong elevator knowledge and experience with major competitors’ products to join our ITS Manchester team.

You will provide remote technical support to field technicians across Europe, with on-site travel as needed, and participate in the development of training simulators and product test rigs. Strong communication and a proactive mindset are essential.

Qualifications

• Proven experience as a field support engineer
• Excellent verbal, telephone and written communication skills
• Positive attitude and ability to work under pressure as part of a team
• Initiative and proactive problem solving
• Desirable language skills (French/Italian/German)

Responsibilities

• Provide remote technical support to field technicians across Europe with on-site support when required
• Assist in researching new control systems and digital solutions
• Support the development of training simulators and product test rigs
• Undertake training to stay at the forefront of industry developments
• Deliver training courses to field engineers across Europe
• Assist with creating product support content for field use

Skills

Field support engineering

Competitor product knowledge

Communication skills

Team collaboration

Travel readiness

Education

NVQ3 or equivalent

Tools

Microsoft Office Suite

Job description

TK Elevator in Manchester is seeking a Field Support Engineer with strong elevator knowledge and experience with major competitors’ products to join our ITS Manchester team.

You will provide remote technical support to field technicians across Europe, with on-site travel as needed, and participate in the development of training simulators and product test rigs. Strong communication and a proactive mindset are essential.