Field Services Engineer

Concept; Yeovil; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team in Yeovil. This role is crucial for ensuring the performance and quality of coffee equipment, responding to service requests from a diverse clientele. You will be responsible for performing repairs, preventative maintenance, and setting up equipment to guarantee customer satisfaction. With a focus on problem-solving and a strong understanding of coffee quality, this position offers an exciting opportunity to make an impact in the coffee and vending sector. If you are self-motivated and ready to tackle challenges, this role is perfect for you.

Benefits

25 days holiday

Employee Assistance Program (EAP)

Life Assurance

Additional company benefits

Qualifications

• Strong understanding of coffee equipment and quality.
• Experience in electrical and mechanical repairs.

Responsibilities

• Perform repair and maintenance on coffee equipment.
• Set up equipment to ensure consistent coffee quality.
• Complete online documentation and maintain tools.

Skills

Problem-solving skills

Electrical background

Mechanical background

Understanding of coffee quality

Computer literacy

Tools

Hand-held device for inventory

Job description

5 days ago Be among the first 25 applicants

This range is provided by Concept. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Concept

Recruitment Consultant | Concept Resourcing | Coffee and Vending | Gaming | 01384246262 | 07940149373 | [e-mail]

Location: Yeovil

Schedule: Day Shift with 1 in 4 weekends required

• 25 days holiday
• Employee Assistance Program (EAP)
• Life Assurance
• Additional company benefits

Job Description:

Our client is seeking a dedicated Field Service Engineer to join their team in Yeovil. This role involves responding to service and maintenance requests for a variety of clients, from high street independents to national brands. Your work will be essential in maintaining the performance and quality of coffee equipment, ensuring customer satisfaction.

Duties:

• Perform repair and preventative maintenance on coffee equipment, ensuring machinery is in excellent condition.
• Set up equipment according to specifications to ensure consistent coffee quality and aim for a first-time fix.
• Coordinate with the central call centre, taking instructions and providing updates to keep customers informed.
• Follow on-site procedures, including introducing yourself to the site manager and adhering to all Health and Safety protocols.
• Complete online documentation, including job sheets and time sheets, before leaving each site.
• Maintain company tools, equipment, and vehicle, reporting issues to your line manager.
• Manage and replenish spare parts inventory using a hand-held device.

Requirements:

• Strong understanding of coffee quality and equipment.
• Problem-solving skills with an electrical/mechanical background.
• Computer literate with a clean driving license.
• Self-motivated with flexibility regarding work location and hours, including 1 in 4 weekends.

How to Apply:

• Telephone: [phone]

Seniority level

• Associate

Employment type

• Full-time

Job function

• Staffing and Recruiting

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