Field Services Engineer

Advantest; West of England; On-site; GBP 42,000 - 64,000; Full time

Job summary

Advantest in Bristol is seeking a hands-on Field Service Engineer to support advanced semiconductor Automated Test Equipment (ATE) in customer sites. You will join an international team responsible for installation, calibration, and preventive maintenance of testers and handlers.

You will diagnose hardware/software faults, configure tester software, and work with customers to ensure reliable operation in production environments.

Qualifications

• Bachelor's or Master's in Electronic or Electrical Engineering, or equivalent.
• Hands-on experience with semiconductor ATE equipment, testers and handlers.
• Strong ability to diagnose hardware and software faults.
• Knowledge of C++, scripting, and tester software/debugging tools.
• Experience with Linux (Red Hat), networks and MS Office.
• Excellent customer communication and teamwork.
• Valid driving licence.

Responsibilities

• Install, upgrade, calibrate and maintain semiconductor ATE equipment at customer sites.
• Diagnose and repair hardware and software faults to minimise downtime.
• Support ATE test cells, handlers and related equipment in production environments.
• Configure operating systems and tester software per customer requirements.
• Provide direct customer support and guidance on technical issues.
• Gather feedback for product improvements and future developments.
• Lead short-term technical projects and deliver results.
• Collaborate with international service colleagues.

Skills

ATE equipment

Troubleshooting

C++

Scripting

Linux

IT networks

MS Office

Customer communication

Driving licence

Analytical mindset

Education

Bachelor's degree in Electronic Engineering

Bachelor's degree in Electrical Engineering

Associate engineering qualification

Tools

Linux (Red Hat)

Semiconductor tester software

Job description

Location: Bristol, United Kingdom

Position Type: Full-time | Permanent

Are you a hands-on Field Service Engineer with experience in semiconductor test equipment who wants to work with advanced technology in a highly technical, customer-facing environment?

We are currently recruiting a Field Service Engineer on behalf of a leading international semiconductor equipment manufacturer. Based in Bristol, you will support advanced Automated Test Equipment (ATE) used within semiconductor testing and production environments.

The Opportunity

You will join an international Field Service team, providing technical support to customers and taking responsibility for the installation, maintenance, troubleshooting and optimisation of complex semiconductor test systems.

• Installation & Maintenance: Install, upgrade, calibrate and maintain advanced semiconductor Automated Test Equipment at customer sites.
• Troubleshooting: Diagnose and repair complex hardware and software faults, using a structured approach to minimise equipment downtime.
• Test Cell Support: Support semiconductor test cells, including ATE systems, handlers and associated equipment within the customer's production environment.
• Systems & Software: Install, adapt and configure operating systems, tester software and supporting tools according to customer requirements.
• Customer Support: Work directly with customers to resolve technical issues, provide guidance and ensure equipment operates reliably and effectively.
• Continuous Improvement: Gather customer feedback and technical requirements, communicating these internally to support product improvements and future developments.
• Project Work: Take ownership of short-term technical projects and deliver results using structured project management methods.
• International Environment: Work closely with technical specialists and service colleagues across a global semiconductor organisation.

What You Bring

• Technical Background: A Bachelor's or Master's degree in Electronic Engineering, Electrical Engineering or a related technical discipline. Candidates with an associate engineering qualification and strong practical experience will also be considered.
• Semiconductor Equipment Experience: Previous hands-on experience with semiconductor ATE equipment, ideally including testers and handlers.
• Troubleshooting Skills: Strong ability to diagnose and resolve complex hardware and software problems independently.
• Software & IT Knowledge: Knowledge of C++, scripting or semiconductor tester software/debugging tools would be advantageous. Experience with Linux (Red Hat), IT networks and MS Office is also beneficial.
• Customer Skills: Confident communicating directly with customers, explaining technical issues and presenting solutions clearly.
• Mindset: Analytical, practical and comfortable working with minimal supervision while collaborating within an international team.
• Driving Licence: A valid driving licence is required.