Field Services Engineer

Newman Stewart; West Midlands; On-site; GBP 36,000 - 55,000; Full time

Job summary

Newman Stewart is seeking a Field Service Engineer to deliver planned preventative maintenance and responsive breakdown support across customer sites within the UK. You will diagnose electrical and mechanical faults and restore equipment safely, minimising downtime.

The role requires hands-on experience with automated machinery in FMCG environments, a driving licence, and the ability to work autonomously across a national territory, with occasional installation and commissioning tasks and

Qualifications

• Proven field service experience across automated machinery (FMCG preferred).
• Strong mechanical and electrical engineering capability.
• UK driving licence is essential; willingness to travel across the UK&I territory.

Responsibilities

• Perform planned preventative maintenance and responsive breakdown support.
• Assist installation, commissioning and operator training as required.
• Maintain accurate service reports and manage service stock and equipment.
• Comply with Health and Safety requirements and customer standards.

Skills

Electrical engineering

Mechanical engineering

Field service experience

Fault diagnosis

Autonomous working

Education

HNC/ONC or equivalent

Tools

Siemens PLC

Remote diagnostics

Job description

The Role

The Field Service Engineer will deliver planned preventative maintenance and responsive breakdown support across customer sites, ensuring automated bakery and food processing machinery operates reliably and in line with manufacturer standards. This will involve diagnosing and resolving electrical and mechanical faults, using a structured approach to identify issues and restore equipment safely and efficiently while minimising customer downtime.

Alongside service and repair, the role will involve supporting installation, commissioning and operator training activities where required. The engineer will work autonomously across a national (UK&I) territory, responding to customer requirements at short notice and dealing directly with engineering and production teams on site. Accurate service reporting, appropriate management of service equipment and stock, and compliance with company and customer Health and Safety requirements will also form part of the role.

The successful candidate will have proven field service experience within automated machinery (preferably within an FMCG environment) with strong mechanical and electrical engineering capability. Experience of breakdowns, maintenance, installations and commissioning is required, together with an HNC/ONC or equivalent through hands‑on experience, exposure to an OEM service environment and a full UK driving licence. Knowledge of Siemens PLC systems and remote diagnostics would be advantageous.