Field Services Engineer

Pertemps Network Group; West Midlands; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Company van

Overtime

Bonus

Pension

Health cash plan

Life assurance

Job summary

Pertemps Network Group is seeking an experienced Field Service Engineer to service, maintain and repair forklift trucks across Birmingham and the West Midlands. You will travel to customer sites, perform planned servicing and breakdown repairs, and document work with clear communication.

The role offers ongoing training, a competitive package with a company van, overtime opportunities, and a path for long-term progression within a national organisation.

Qualifications

• Previous experience servicing or repairing forklift trucks or similar materials-handling equipment.
• Strong mechanical, electrical and hydraulic fault-finding skills.
• Ability to work independently while managing a regional workload.
• Professional and customer-focused approach.
• Commitment to health and safety.
• Good communication and organisational skills.
• Full UK driving licence.

Responsibilities

• Carrying out planned servicing and preventative maintenance.
• Diagnosing mechanical, electrical and hydraulic faults.
• Completing breakdown repairs and returning equipment to service efficiently.
• Working on both customer-owned and company-owned machinery.
• Communicating repair requirements and completion times clearly to customers.
• Ensuring all work is completed safely and to a high standard.
• Accurately completing service reports and supporting documentation.
• Managing your workload independently across an assigned geographical area.
• Maintaining excellent relationships with customers and internal service teams.

Skills

Forklift truck experience

Mechanical fault-finding

Electrical fault-finding

Hydraulic fault-finding

Customer communication

Driving licence

Job description

Location: Birmingham and the West Midlands

Benefits: Company van, overtime, bonus, pension, health cash plan and life assurance

Contract: Permanent | Full-time

An established UK materials-handling business is seeking an experienced Field Service Engineer to support its customers across Birmingham and the wider West Midlands.

This is an excellent opportunity for an engineer with forklift truck or materials-handling equipment experience to join a respected business offering a competitive package, ongoing training and long-term career stability.

The Role

Working from home and travelling to customer sites throughout the region, you will service, maintain and repair a range of forklift trucks and associated materials-handling equipment.

Your responsibilities will include:

• Carrying out planned servicing and preventative maintenance.
• Diagnosing mechanical, electrical and hydraulic faults.
• Completing breakdown repairs and returning equipment to service efficiently.
• Working on both customer-owned and company-owned machinery.
• Communicating repair requirements and completion times clearly to customers.
• Ensuring all work is completed safely and to a high standard.
• Accurately completing service reports and supporting documentation.
• Managing your workload independently across an assigned geographical area.
• Maintaining excellent relationships with customers and internal service teams.

About You

To be considered, you will need:

• Previous experience servicing or repairing forklift trucks or similar materials-handling equipment.
• Strong mechanical, electrical and hydraulic fault-finding skills.
• The ability to work independently while managing a regional workload.
• A professional and customer-focused approach.
• A strong commitment to health and safety.
• Good communication and organisational skills.
• A full UK driving licence.

Experience working with other mobile plant or capital equipment may also be considered, otherwise forklift truck experience is essential.

Salary and Benefits

• Basic salary of up to £37,000, depending on experience.
• Company van.
• Paid overtime opportunities.
• Performance-related bonus.
• Company pension scheme.
• Health cash plan.
• Life assurance.
• Ongoing technical training and development.
• Long-term progression within an established national organisation.