Field Services Engineer

Clarke Energy; Greater Manchester; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly rate with overtime

Travel expenses paid

On-call rota participation

Opportunity to buy/sell holidays

Company pension contribution

Company Van provided

Comprehensive training program

Job summary

Clarke Energy is seeking a Field Service Engineer in Greater Manchester. This role focuses on maximizing the performance of gas engines and requires strong engineering expertise and experience. The successful candidate will perform maintenance, troubleshoot issues, and maintain customer relationships.

Key qualifications include NVQ Level 3 or City and Guilds certification, with a minimum of 5 years of service engineering experience. The position offers competitive pay, a company van, and comprehensive training opportunities.

Qualifications

• Minimum of 5 years’ service engineering experience.
• Apprentice-trained engineer.
• Full driving license required.
• Experience with gas engines.

Responsibilities

• Perform scheduled maintenance on gas engines and systems.
• Respond to out-of-hours callouts and troubleshoot faults.
• Maintain positive relationships with customers.

Skills

Strong engineering expertise

Electrical and mechanical engineering knowledge

Gas Safe registered

Proficient IT skills

Coaching and mentoring abilities

Education

NVQ Level 3 or City and Guilds in Electrical or Mechanical Engineering

Job description

Reports To: Area Service Manager

Function: Service

Location: North West, with possible UK travel as required

Are you a skilled engineer looking for an opportunity to showcase your expertise?

Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.

Job Purpose

To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.

Key Responsibilities:

Maintenance and Troubleshooting

• Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
• Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
• Select and order the correct parts, returning any unused items to minimize waste.
• Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.

Customer and Team Support

• Build and maintain positive relationships with customers by providing professional, responsive support.
• Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
• Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Tools and Equipment

• Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
• Maintain high standards of site cleanliness and presentation.

Supervision and Training

• Support the Area Manager by supervising, training, and mentoring apprentices and new team members.

Health, Safety, and Environment

• Adhere to all health, safety, and environmental standards and regulations at all times.

What We’re Looking For:

Technical Skills and Knowledge

• Strong engineering expertise with a solid understanding of gas engines and related systems.
• Electrical and mechanical engineering knowledge.
• Gas Safe registered.
• Proficient IT skills to document work and support reporting requirements.
• Coaching and mentoring abilities.

Personal Attributes

We’re looking for someone who is:

• Trustworthy, professional, and reliable.
• Flexible and adaptable to changing demands.
• Customer-focused with strong relationship-building skills.
• Organized and able to manage workload effectively.
• Proactive, taking initiative to ensure tasks are completed efficiently.
• Resilient under pressure and committed to quality and improvement.

Qualifications and Experience

• A minimum of 5 years’ service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving license.
• Willingness to travel extensively, work unsociable hours, and stay away from home when required.
• Experience with gas engines.

What do you get in return?

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Up to 30 min each way, each day travel paid at single time
• On call rota participation with call-out fee
• Opportunity to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company Van provided
• Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team

If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.