Field Service Engineer

Clarke Energy; Dundee; On-site; GBP 21,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Overtime 1.5x

Paid travel time

On-call rota

Holiday allowance 25 days + 8 bank hol

Pension 7%

Jenbacher training centre

Job summary

Clarke Energy in Dundee, Scotland, is seeking a Field Service Engineer to maintain gas engines and associated plant across Scotland, ensuring reliability and optimal performance for our customers.

You will carry out planned servicing, diagnose faults, perform timely repairs, and manage parts, tools, and documentation. The role includes occasional UK travel, mentoring apprentices, and upholding safety and quality standards.

Qualifications

• Minimum 5 years' experience as a service engineer.
• NVQ Level 3 or City & Guilds in Electrical or Mechanical Engineering.
• Apprentice-trained engineer with Gas Safe registration.
• Full UK driving licence and willingness to travel across Scotland.

Responsibilities

• Carry out planned maintenance to maximise equipment reliability and avoid unnecessary part replacements.
• Respond to out-of-hours callouts, diagnosing and resolving faults to restore operations.
• Collect and dispatch oil samples in line with procedures.
• Order correct parts and return unused items to reduce waste.
• Maintain van stock and report shortages to the Area Manager.
• Mentor apprentices and new team members as directed.

Skills

Gas Safe registered

Gas engines knowledge

Electrical & mechanical expertise

IT reporting & documentation

Coaching & mentoring others

Education

NVQ Level 3 or City & Guilds in Electrical/Mechanical Eng

Apprentice-trained engineer

Job description

Location: Dundee, Scotland, with occasional UK travel

Are you a skilled engineer looking for a role where your expertise truly makes a difference?

Join Clarke Energy as a Field Service Engineer, taking responsibility for ensuring the reliability and performance of our gas engines and associated plant equipment across Scotland.

About the Role

Your role is to keep our gas engines and systems operating at their best through expert maintenance, fault diagnosis, and timely repairs. You'll deliver scheduled servicing to the highest standards, minimising downtime and providing cost‑effective solutions for our customers.

Key Responsibilities

Maintenance & Troubleshooting

• Carry out planned maintenance to maximise equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts, diagnosing and resolving faults efficiently to restore operations.
• Collect and dispatch oil samples in line with agreed procedures.
• Order correct parts and return unused items to reduce waste.
• Maintain accurate van stock and report shortages to the Area Manager.

Customer & Team Support

• Build strong relationships with customers through professional and responsive service.
• Communicate effectively with the Area Manager, customers, and subcontractors to ensure smooth site operations.
• Complete detailed service reports promptly and to agreed quality standards.

Tools & Equipment

• Keep company tools and equipment in excellent condition, ensuring cleanliness and calibration.
• Maintain high standards of site presentation and cleanliness.

Supervision & Training

• Support the Area Manager by mentoring apprentices and new team members.

Health, Safety & Environment

• Comply with all health, safety, and environmental regulations at all times.

What We’re Looking For

Technical Skills

• Strong engineering background with knowledge of gas engines and related systems.
• Electrical and mechanical expertise.
• Gas Safe registered.
• Confident IT skills for reporting and documentation.
• Ability to coach and mentor others.

Personal Attributes

• Professional, reliable, and trustworthy.
• Flexible and adaptable to changing priorities.
• Customer-focused with excellent communication skills.
• Organised and proactive in managing workload.
• Resilient under pressure and committed to continuous improvement.

Qualifications & Experience

• Minimum 5 years' experience as a service engineer.
• NVQ Level 3 or City & Guilds in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full UK driving licence.
• Willingness to travel across Scotland, work unsociable hours, and stay away when required.
• Previous experience with gas engines.

What's in it for you?

• Competitive hourly rate + overtime at 1.5x basic rate.
• Paid travel time (up to 30 mins each way daily).
• On-call rota with call-out fee.
• 25 days holiday + 8 Bank Holidays.
• Option to buy or sell up to 5 additional holiday days.
• 7% company pension contribution.
• Comprehensive training programme on Jenbacher engines and systems at our Liverpool Training Centre.