Field Service Engineer - North West
Rehlko
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Benefits offered by this job
Job summary
Rehlko is looking for a skilled Field Service Engineer to maximize the reliability of gas engines and related equipment. You will perform maintenance, troubleshooting, and ensure smooth operations, all while adhering to health and safety standards.
The ideal candidate has at least 5 years of service engineering experience, a Gas Safe registration, and a strong focus on customer relationship management. Join us to create an energy-resilient world and enjoy competitive pay with benefits.
Qualifications
- Minimum of 5 years’ service engineering experience.
- Full driving license.
- Willingness to travel extensively.
Responsibilities
- Maximize availability and performance of gas engines.
- Perform scheduled maintenance and troubleshoot faults.
- Build and maintain positive customer relationships.
Skills
Education
Job description
Why Work at Clarke
Our work is guided by our purpose: creating an energy‑resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever‑changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
- Competitive compensation and benefits
- Work‑life flexibility
- Recognition and rewards
- Development and career opportunities
- A safe and inclusive workplace
Job Title: Field Service Engineer – North West
Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.
- Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
- Respond promptly to out‑of‑hours callouts, troubleshooting faults effectively and restoring equipment operation.
- Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
- Select and order the correct parts, returning any unused items to minimize waste.
- Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
- Build and maintain positive relationships with customers by providing professional, responsive support.
- Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
- Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
- Keep company‑provided tools and equipment in excellent condition, ensuring they are clean, well‑maintained, and calibrated as required.
- Maintain high standards of site cleanliness and presentation.
- Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
- Adhere to all health, safety, and environmental standards and regulations at all times.
- Strong engineering expertise with a solid understanding of gas engines and related systems.
- Electrical and mechanical engineering knowledge.
- Gas Safe registered.
- Proficient IT skills to document work and support reporting requirements.
- Coaching and mentoring abilities.
- Trustworthy, professional, and reliable.
- Flexible and adaptable to changing demands.
- Customer‑focused with strong relationship‑building skills.
- Organized and able to manage workload effectively.
- Proactive, taking initiative to ensure tasks are completed efficiently.
- Resilient under pressure and committed to quality and improvement.
- A minimum of 5 years’ service engineering experience.
- NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
- Apprentice‑trained engineer.
- Gas Safe registration.
- Full driving license.
- Willingness to travel extensively, work unsociable hours, and stay away from home when required.
- Experience with gas engines.
- Competitive hourly rate with overtime paid at 1.5x basic rate
- Up to 30 min each way, each day travel paid at single time
- On call rota participation with call‑out fee
- 25 days holiday plus 8 Bank Holidays
- Opportunity to buy or sell up to 5 days additional holidays per year
- Company pension contribution of 7%
- Company Van provided
- Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team
If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.
Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Clarke offers a comprehensive package with competitive salaries and a range of additional benefits.
Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.
Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day
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