Field Services Engineer

Altus Group Ltd; Greater London; Remote; GBP 40,000 - 60,000; Full time

Job summary

An innovative company is seeking a dedicated Field Services Engineer for a full-time remote role. In this position, you will play a crucial role in troubleshooting and providing technical support for electronic manufacturing equipment. Your expertise will ensure smooth implementation and long-term support, while your excellent communication and customer service skills will enhance client relationships. This role offers the chance to work independently and make a significant impact in a dynamic environment focused on support excellence. If you are passionate about technology and customer service, this opportunity is perfect for you.

Qualifications

• Experience in electronic manufacturing or related field is a plus.
• Strong problem-solving and analytical skills are essential.

Responsibilities

• Troubleshooting and providing technical support for equipment.
• Conducting preventive maintenance and ensuring customer satisfaction.

Skills

Field Service and Technical Support

Troubleshooting

Preventive Maintenance

Customer Service

Problem-solving

Analytical Skills

Communication Skills

Interpersonal Skills

Ability to work independently

Education

Bachelor's degree in Engineering

Job description

Direct message the job poster from Altus Group Ltd

Company Description

Altus Group Ltd is a distributor of electronic manufacturing equipment in the UK & Ireland, focused on support excellence. They distribute processes across the electronic production process flow, including goods in and component management, SMT assembly, conventional assembly, and consumables for production. Altus offers best-in-class support and aims to enable value-added opportunities for their customers.

Role Description

This is a full-time remote role for a Field Services Engineer at Altus Group Ltd. The Field Services Engineer will be responsible for troubleshooting, providing technical support, conducting preventive maintenance, and delivering excellent customer service. The role will involve working closely with customers to ensure the smooth implementation and long-term support of electronic manufacturing equipment.

Qualifications

• Field Service and Technical Support skills
• Troubleshooting and Preventive Maintenance abilities
• Customer Service experience
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Experience in electronic manufacturing or related field is a plus
• Bachelor's degree in Engineering or relevant field

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing