Field Service Transformation Manager (Hybrid)

PwC UK; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Private medical cover

Access to qualified virtual GP

Volunteering days

Job summary

PwC UK is seeking an experienced Field Service Management Consultant at the Manager level. You will lead engagements throughout the transformation lifecycle, focusing on productivity and customer experience. The ideal candidate will have deep field service management expertise, experience with major FSM platforms, and strong stakeholder management skills. Benefits include flexible working arrangements, private medical cover, and more.

Qualifications

• Extensive experience in consulting or field service management.
• Deep understanding of scheduling and dispatch operations.
• Hands-on experience with leading FSM platforms.

Responsibilities

• Lead field service transformation engagements across the lifecycle.
• Shape designs across key field service capabilities.
• Translate business requirements into functional designs.

Skills

Field service management expertise

Stakeholder management

Analytical problem solving

Strong communication skills

Tools

Salesforce Field Service

Microsoft Dynamics 365 Field Service

ServiceNow FSM

IFS FSM/PSO

Oracle Field Service

ServiceMax

Job description

PwC UK is seeking an experienced Field Service Management Consultant at the Manager level. You will lead engagements throughout the transformation lifecycle, focusing on productivity and customer experience. The ideal candidate will have deep field service management expertise, experience with major FSM platforms, and strong stakeholder management skills. Benefits include flexible working arrangements, private medical cover, and more.