Field Service Technician — Water Systems & On‑Site Support

Zip Water UK; Basingstoke; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

Company van & PPE

Staff product discount

Enhanced family leave

Employee discount platform

Life Assurance

Employee Assistance program

Holiday Purchase Scheme

City & Guilds induction

Learning & development platform

Job summary

Zip Water UK is seeking a Field Service Technician to deliver outstanding face-to-face customer service while promoting the brand and services. You will join a growing Field Service team and receive mentoring from day one to equip you with the skills to meet set goals.

The role emphasises hands-on use of tools, self-motivation, and a commitment to customer satisfaction in a field-based environment across the UK.

Qualifications

• Experience with hand tools / DIY
• Self-motivated with high level of job satisfaction
• Excellent face-to-face customer service skills

Responsibilities

• Provide excellent face-to-face customer service to customers whilst promoting our brand and services
• Participate in induction and on-job training to develop skills and knowledge

Skills

Face-to-face customer service

Hand tools experience

Self-motivated

Job description

Zip Water UK is seeking a Field Service Technician to deliver outstanding face-to-face customer service while promoting the brand and services. You will join a growing Field Service team and receive mentoring from day one to equip you with the skills to meet set goals.

The role emphasises hands-on use of tools, self-motivation, and a commitment to customer satisfaction in a field-based environment across the UK.