Field Service Technician - Hampshire

Lakes; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturer and supplier of shower enclosures is seeking a dedicated Service Technician to join their dynamic team. The role involves providing excellent customer service in the South England region, performing repairs and installations, and maintaining showroom displays. Applicants should possess a clean driving license and experience with mechanical work.

Qualifications

• Clean driving licence - essential.
• Experience with shower enclosure fitting advantageous.
• Physically fit due to lifting heavy products.

Responsibilities

• Assess and repair faulty shower enclosures in customer homes.
• Installation of displays in retailer showrooms.
• Regular inspections of showroom displays.

Skills

Customer Service

Mechanical Aptitude

Hand Tools Experience

Physical Fitness

Job description

Lakes South East, England, United Kingdom

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Direct message the job poster from Lakes

Lakes is a leading manufacturer and supplier of shower enclosures to the UK market. We have a fantastic opportunity for a dedicated individual to join our dynamic team of Service Technicians. The successful candidate will provide excellent face-to-face customer service to customers, whilst promoting our brand and services in end user homes, and retailer’s showrooms.Service area to cover the South England from Kent to Dorset covering, Sussex, Hampshire, Surrey, Berkshire, Oxfordshire, Bedfordshire, London and areas of Essex.Surrounding areas to suit business needs and holiday coverage.

·Clean driving licence – essential.

·Experience of shower enclosure fitting advantageous.

·Mechanical aptitude with a technical mind.

·Experience in working with hand tools.

·Physically fit due to lifting of heavy products.

·Able to lone work and as part of a team.

Key Tasks:

·Assess and repair faulty shower enclosures/bath screens in customer homes.

·Installation of displays in retailer showrooms.

·Liaise with the customer service team giving updates to service visits.

·Regular inspections of showroom displays.

·Telephone responses to aid and advise customers.

·Maintaining recognised van stock

·Send daily visit reports, to include photos of issues.

·Able to identify where improvements can be made to products and liaise with the Product Manager.

·Carry out purchased services of varying options.

·To represent the company in a professional and competent manner

Other Tasks:

·Maintaining the company vehicle.

·Build of exhibition stands, that may be out of business

·Re-packaging of faulty or damaged products for return to head office

·Special deliveries of Lakes products as required.

·Liaise with Sales Managers when required.

Salary commensurate with experience.

• Applications: CV to Tracey Boulton – [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Wholesale Building Materials

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