Field Service Technician/Engineer

NES Group Ltd; Inverness, Fort William; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Job summary

NES Group Ltd is seeking a Field Service Technician/Engineer based in Fort William, covering the Scottish west coast and offshore islands, with regular visits to fish farms.

The role blends hands-on field work with workshop duties at the Fort William unit, including installation, commissioning and maintenance of monitoring equipment.

Qualifications

• Strong IT and networking skills with practical installation experience.
• Ability to configure and troubleshoot networked monitoring systems.
• Comfort with field engineering on remote sites and boats.

Responsibilities

• Install, commission and maintain monitoring equipment on sites across the Scottish west coast and islands.
• Diagnose faults (electrical, mechanical and software) and resolve on-site or escalate.
• Carry out assembly, testing and service work at the Fort William unit.

Skills

IP networking

VPNs

Remote access

Software configuration

Logs and diagnostics

Full UK driving licence

Field engineering

Job description

Field Service Technician/Engineer

Location Fort William. Candidates should ideally be based on the west coast mainland with regular days at the Fort William lab expected.

Reports to Chief Operations Officer, UK and also working closely with CTO.

Hours & leave Full-time, permanent — 37.5 hours per week, 28 days annual leave.

Vehicle Company vehicle provided (full UK driving licence required).

Salary Competitive, depending on experience.

About the client

Our client is a deep tech marine technology company developing autonomous environmental monitoring platform that use advanced sensors to detect harmful algal blooms and jellyfish at salmon and finfish farming sites, Our field and R&D base is in Fort William, at the heart of Scotland's west coast salmon-farming region, and we work directly alongside the industry's leading farming companies.

This is an early-stage post in a growing, dynamic team. You have a critical role in getting our products deployed and supported on site and feeding what you learn in the field straight back to our product and engineering teams.

The role

This is a hybrid field-and-workshop position for someone who is equally comfortable on a fish farm and in on a PC diagnosing a comms link. You will install, commission and maintain our monitoring equipment on sites across the west coast and islands, and carry out assembly, testing and service work back at our Fort William unit.

Field service

• Install, commission and maintain monitoring equipment on active fish farm sites across the Scottish west coast and islands
• Set up, configure and troubleshoot on-site connectivity and remote access so systems report reliably from remote locations.
• Diagnose and resolve faults on site — electrical, mechanical and software — and know when to repair, swap out, or elevate.
• Build strong working relationships with site managers and farm crews, and represent professionally on customer sites.
• Keep clear service records and feed practical field insight back to the product and engineering teams.

Workshop

• Assemble, test and quality-check equipment before deployment.
• Carry out service, repair and refurbishment of returned equipment.
• Support R&D by preparing, building and bench-testing prototype hardware alongside the CTO.

Essential experience

• Hands-on working on fish farm sites, comfortable with the boats, logistics, people and practicalities of installing and problem-solving equipment in that environment.
• Strong IT and networking skills: confident with IP networking — subnets, switches, routers, VPNs and remote access.
• Software-literate: comfortable working with software configuration, logs and diagnostics rather than only swapping hardware.
• Hands-on engineering: practical electro-mechanical fault-finding ability across electrical, mechanical and electronic systems.
• Mobility: a full UK driving licence, and the flexibility to travel to sites and stay away occasionally when work requires it.

Note on background: Direct fish farm site experience is strongly preferred. However, we will consider candidates with strong IT and field-engineering experience from another remote-site industry — such as offshore energy or telecoms — who can demonstrate they will get up to speed quickly in the aquaculture environment.

Desirable

• Electronics or instrumentation background.
• Marine or offshore experience, and comfort working on and around small vessels.
• Experience with sensors, data logging or environmental monitoring systems.

What we offer

• A competitive salary and a company vehicle.
• Visible impact in a small, fast-moving team building something new.
• The chance to shape how a growing company operates in the field from the very start.
• A varied role that combines time on the water, in the workshop, and close to live R&D.