Field Service Technician

Recruit Mint Ltd; Willenhall; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Company car

Performance bonus

Annual leave 22 days

Job summary

Recruit Mint Ltd is seeking a Field Service Technician to service and maintain CNC machinery at customer sites across the Midlands, primarily around Birmingham. You will receive extensive training, have a clear development path, and be home most nights.

This role offers practical, hands-on work, travel within a local patch, and opportunities to grow into a recognised expert within a global organisation. A full UK driving licence is required and a proactive, customer-focused attitude is

Qualifications

• Hands-on experience with machinery or lathes; training provided.
• Good problem-solving skills and ability to work independently.
• Willingness to travel locally and engage with customers on site.

Responsibilities

• Carry out scheduled preventative maintenance on CNC machinery to minimise downtime.
• Diagnose and resolve mechanical faults quickly and effectively.
• Replace, adjust and align mechanical components to meet specification.
• Conduct inspections and complete detailed service reports.
• Provide basic operator guidance to customers after maintenance visits.
• Liaise with technical support for additional expertise.
• Maintain tools, equipment and service vehicle to a high standard.
• Travel to customer sites within local patch with minimal overnight stays.
• Build product knowledge through ongoing training and development.
• Ensure all work complies with health and safety requirements.

Skills

Mechanically minded

Hands-on with machinery

Problem-solving

Customer-facing communication

Full UK driving licence

Job description

Field Service Technician (Birmingham)

Want to build a career in field service, not just find a job? This role is built around your development.

With extensive training and a clear path to progress behind you, this is a Field Service Technician role for someone who wants to grow into a genuine expert.

As a Field Service Technician, you will service and maintain world-class CNC machinery at customer sites across the Midlands, predominantly in and around Birmingham, and you will be home most nights. What makes this role stand out is the investment in you. You do not need to have worked on machinery before. If you are the kind of person who enjoys working on your car or fixing things at home and you have a genuine feel for how mechanical things work, full product and technical training will do the rest. You will carry out preventative maintenance, diagnose mechanical issues and keep every machine performing at its peak, building your skills steadily until you become the go-to expert in your area. With a clear route to progress within a global organisation, this is a role you can grow into and grow with.

Job Responsibilities

• Carrying out scheduled preventative maintenance on CNC machinery to minimise downtime
• Diagnosing and resolving mechanical faults quickly and effectively
• Replacing, adjusting and aligning mechanical components to meet specification
• Conducting inspections and completing detailed service reports
• Providing basic operator guidance to customers following maintenance visits
• Liaising with the technical support team when additional expertise is required
• Maintaining your tools, equipment and service vehicle to a high standard
• Travelling to customer sites within your local patch, with minimal overnight stays
• Building your product knowledge through ongoing training and development
• Ensuring all work is completed in line with health and safety requirements

Skills and Experience

To grow into a great Field Service Technician, you will need:

• A practical, mechanically minded nature, whether from work or from hobbies such as working on cars, bikes or machinery at home
• Hands‑on experience with machinery or lathes, which is ideal but genuinely not essential, as full training is provided
• Good problem‑solving skills and the ability to work independently
• Comfort travelling within a local patch and dealing with customers on site
• A full UK driving licence
• A professional approach with good communication skills
• Most importantly, a genuine desire to learn and grow, as no electrical or product knowledge is required to start

Pay and Benefits

As a Field Service Technician you will receive:

• Salary up to £30,000 depending on experience
• OTE circa £37,000 with bonuses
• Monday to Friday, 39 hours per week
• A company car (example: VW Tiguan or BMW X1)
• An annual company performance bonus
• A monthly bonus paid per machine sold
• Up to 6% matched pension contribution
• 22 days holiday plus bank holidays
• A comprehensive product and technical training programme
• Genuine opportunities for career progression within a global organisation