Field Service Technician

TSG UK Solutions Ltd; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

TSG UK Solutions Ltd is seeking a Field Service Technician based in Reading to join their expanding team. The role involves servicing, maintaining, and repairing commercial vehicle washing facilities. This opportunity offers a supportive environment with training, a clear career progression path, and the chance to work on diverse technical challenges.

Qualifications

• Confident in the use of hand tools.
• Comfortable working at height.
• Good attitude to work.

Responsibilities

• Daily diagnostic testing, troubleshooting, and repair of vehicle wash equipment.
• Commissioning new equipment for washing facilities.
• Produce timely and accurate service reports.

Skills

Technical awareness

Mechanical/Electrical experience

Customer service experience

Communication skills

Willingness to travel

Flexibility in team and solo work

Tools

Hand tools

Job description

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TSG UK is the sole installation and service provider for prestige Karcher commercial vehicle washing facilities nationwide and we are expanding our field service teams to offer the best possible service to our customers. We are now hiring a Reading* based Field Service Technician to join us on our journey. This is a fantastic opportunity that provides you with a career road map, we're committed to your success and providing a supportive environment where you can thrive.

*We are also keen to speak to suitably qualified applicants based in Maidenhead, Bracknell, and Farnborough

What you'll do:

You will be directly involved in the servicing, maintenance and repair of commercial equipment across our customers sites.

Key Responsibilities: (Please note: training will be provided for the right candidate)

• Daily diagnostic testing, troubleshooting and repair of vehicle wash equipment (this will include bus, car and HGV jet and roll-over washing facilities)
• Commissioning of new equipment related to jet and roll-over washing facilities
• Maintain and enhance customer relationships.
• Produce timely and accurate service reports.
• Ensure all calls are attended promptly and within set SLA.
• Ensure compliance with set HSSE guidelines.

The following skills and abilities will set you up for success:

• Good attitude to work and a willingness to travel from home each day in the area.
• Technical awareness, confident in the use of hand tools
• Mechanical/Electrical or relevant experience would be helpful
• Previous customer service experience with good communications skills
• Flexible approach with the ability to work alone or as part of a team
• Comfortable working at height

If you're ready to take on a challenging yet rewarding role that offers training, ongoing development and leadership opportunities, apply now!

Diversity, Equity and Inclusion, our commitment:

TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK.