Field Service Technician

Bystronic Group; Luton; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Laptop

iPhone

iPad

25 days holiday + bank holidays

Pension

Life insurance

Private medical insurance

Gym membership

Retail discounts

Job summary

Bystronic Group in the United Kingdom is seeking a skilled Field Service Engineer to maintain, repair and commission Bystronic press brakes. You will diagnose complex mechanical, hydraulic, electrical and software faults, and perform machine parameter configuration and software updates.

The role requires reading electrical/hydraulic/mechanical docs, training customers on operation and safety, and sharing knowledge with colleagues.

Qualifications

• Technical qualification in mechanical, electrical, mechatronic or related field.
• At least 3 years of industrial machinery maintenance, installation or field service experience.
• Experience with press brakes, CNC machinery or similar industrial equipment preferred.
• Ability to read electrical, hydraulic and mechanical documentation.

Responsibilities

• Maintain, repair, install and commission Bystronic press brakes.
• Diagnose complex mechanical, hydraulic, electrical and software faults.
• Configure CNC/PLC systems and machine parameters; perform software updates.

Skills

Troubleshooting

Customer focus

Independent working

Calm under pressure

Driving licence

Education

Mechanical engineering qualification

Electrical engineering qualification

Mechatronics qualification

Tools

CNC machinery

CRM systems

Job description

Who we are. What we do.We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.What you will be doingTechnical area:Maintain, repair, install and commission Bystronic press brakes.Diagnose complex mechanical, hydraulic, electrical and software-related faults.Perform machine modifications, updates and retrofits.Configure and adjust CNC/PLC systems and machine parameters.Carry out software updates and verify correct machine operation.Support complex troubleshooting cases and mentor less experienced technicians.Customer interactions:Train customers on machine operation, safety and maintenance.Provide clear technical advice and take ownership of complex service or quality issues.Internal collaboration and learning:Complete service reports and update technical documentation in CRM.Order required spare parts and share technical knowledge with colleagues.Your education & experienceTechnical qualification in mechanical, electrical, mechatronic or a related engineering field.At least 3 years of industrial machinery maintenance, installation or field service experience.Experience with press brakes, CNC machinery or similar industrial equipment is strongly preferred.Ability to read electrical, hydraulic and mechanical documentation.What you need to succeedStrong hands-on troubleshooting skills.Customer-focused and able to work independently.Calm and reliable when dealing with breakdowns and production pressure.Valid driving licence and availability to travel within the assigned region for up to 90% of working time.What’s in it for youThe opportunity to work with the latest laser cutting, bending and automation technologyBecome part of a specialist European Installation TeamInternational experience working across a variety of customers and countriesCareer development opportunities within a global technology organisationCompany vehicleLaptop, iPhone and iPadTools and equipment provided25 days holiday plus bank holidaysPensionLife insurancePrivate medical insuranceAccess to gym membership and retail discountsPeople power our purposeImagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting industrial manufacturing and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change.