Field Service Technician

Pertemps Redditch Commercial; Birmingham; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Pertemps Redditch Commercial is hiring a Field Service Technician to travel regularly across the UK, focusing on Birmingham and London. The role is a full-time, permanent position at 40 hours per week, offering a company vehicle and a salary of £40,000–£45,000 per year.

You will maintain equipment, perform fault finding, commissioning and customer support duties, reporting to the Service Manager in the After-Sales Service team.

Qualifications

• Strong electrical fault-finding and maintenance experience essential.
• Full UK driving licence required.
• Electrical qualification such as NVQ, City & Guilds, HNC/HND or equivalent.
• Willingness to travel across the UK and work at customer sites.

Responsibilities

• Provide field-based service and technical support at customer sites.
• Carry out fault finding, repairs and modifications on installations.
• Diagnose electrical and mechanical issues and implement solutions.
• Prepare service reports and document technical activities.
• Coordinate with customers and installation teams during site visits.

Skills

Electrical fault-finding

Electrical maintenance

Field service

Customer service

Driving licence

Education

Electrical qualification (NVQ/City & Guilds/HNC/HND)

Job description

This Field Service Technician role with Pertemps Redditch Commercial covers regular UK travel, mainly Birmingham and London, on a full-time permanent contract of 40 hours weekly, paying £40,000 to £45,000 annually plus a company vehicle. Reporting to the Service Manager within the After-Sales Service team, the successful candidate maintains equipment and installations, carries out fault finding, commissioning and customer support duties. Strong electrical experience and a technically minded approach are essential, alongside the ability to work independently at customer sites and resolve issues on location. The position suits someone who enjoys varied maintenance and repair work, travelling between sites and providing direct technical assistance to clients across the country.

Field Service Technician Location: Regular travel across the UK, predominantly Birmingham and London. Salary: £40,000 - £45,000 + Company Vehicle. Job Type: Full Time, Permanent (40 hours per week). Pertemps are recruiting on behalf of a well-established and growing organisation for an experienced Field Service Technician to join their After-Sales Service team. This is an excellent opportunity for a technically minded individual with strong electrical experience who enjoys working independently, travelling to customer sites and solving technical issues in the field. The role offers a varied workload across maintenance, fault finding, commissioning and customer support activities.

Key responsibilities include:

• Service & Technical Support
• Carrying out fault finding, repairs and modifications on customer installations.
• Diagnosing electrical and mechanical issues and implementing effective solutions.
• Acting as the main point of contact for customers during service visits.
• Producing accurate service reports and technical documentation.
• Supporting site inspections, testing and project handovers.
• Coordinating activities with customers, contractors and installation teams.
• Installation & Commissioning
• Assisting with the installation and commissioning of new equipment.
• Ensuring installations are completed in line with technical specifications and quality standards.
• Supporting project delivery teams during site-based activities.Providing customers with technical guidance and updates throughout projects.
• Maintenance & Compliance
• Conducting planned preventative maintenance activities.
• Completing inspections, audits and equipment assessments.
• Identifying potential issues and recommending corrective actions.
• Ensuring all work is carried out in accordance with Health & Safety regulations and company procedures.

About You

• Previous experience in a Field Service Engineer, Service Technician, Maintenance Engineer or similar role.
• Strong electrical fault-finding and maintenance experience (essential).
• A relevant electrical qualification such as NVQ, City & Guilds, HNC/HND or equivalent.
• Understanding of electrical safety procedures and industry best practices.
• Good mechanical aptitude and experience working with industrial equipment.
• Strong communication and customer service skills.
• The ability to work independently and manage your own workload.
• Full UK driving licence.
• Flexibility to travel extensively, including occasional overnight stays.

If you're an electrically qualified engineer looking for a field-based role that offers variety, independence and excellent progression opportunities, we'd love to hear from you.