Field Service Supervisor

Integrated Power Services; Birmingham; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is looking for a dynamic Field Service Technician to join their team. In this hands-on role, you will troubleshoot, repair, and maintain low, medium, and high voltage power distribution equipment. You will work alongside skilled technicians and utilize the latest technology tools to deliver exceptional service. If you have a passion for problem-solving and a strong work ethic, this is your chance to embark on an exciting journey with a company that values teamwork and continuous learning. Join us and make a difference in the field!

Benefits

PTO

401k match

Bonuses

Tuition reimbursement

Health plans

EAP

Qualifications

• 5+ years of relevant testing experience in power distribution.
• NETA Certification III or IV preferred.
• Strong communication and customer service skills.

Responsibilities

• Perform testing and maintenance on power distribution equipment.
• Lead teams in the field and ensure safety protocols are followed.
• Communicate clearly with customers about issues and resolutions.

Skills

Troubleshooting

Customer Service

Testing and Calibration

Safety Protocols (LOTO)

Communication Skills

Education

Associate degree in Electrical Power

Military experience in Electrical Power

Tools

Power DB

Infrared Scanning Equipment

VFDs

Switchgear

Job description

Job Description

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry using the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations

As a Sr Field Service Technician in our IPS PowerServe division, you will perform testing and maintenance on low, medium, and high voltage power distribution equipment for our commercial and industrial clients, and lead teams in the field.

We are NETA accredited and perform testing under NETA standards to ensure reliability, safety, and efficiency. Currently hiring NETA III to lead teams in the field.

1. Testing and Calibrations
   • Instrument Transformer
   • Power Transformer testing - Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
   • Cable testing including Power Factor, Tan Delta, VLF, Hipot
   • Circuit breaker & Switchgear testing of low, medium & high voltage
   • Primary & Secondary Injection Testing
   • Protective Relay testing including electro-mechanical and solid state
   • Continuity, Ground Fault
   • Power Quality
2. Troubleshooting, inspecting, start-ups, and data collection on switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
3. Service & Repair: Inspections, diagnosis, parts replacement, recommendations, and recommissioning
4. Safety: adhere to all safety protocols including LOTO
5. Teamwork: contribute to a strong team environment by assisting teammates

Customer Service: communicate clearly with customers about issues and resolutions.

Documentation: complete reports on work performed.

We offer training programs to develop your skills and certifications, but certain qualifications are required:

Qualifications and Competencies

• Associate degree from an accredited 2-year technical college in Electrical Power or similar military experience (Army Prime Power, Air Force Electrical Power Production, NAVY Seabees)
• Minimum of 5 years relevant testing experience
• Experience with relay testing, oil testing, infrared scanning, automatic transfer switching, switchgear startup up to 500kV, VFDs
• NETA Certification (III or IV) preferred or equivalent skills
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training preferred
• Power DB experience is a plus
• Valid driver's license with a good driving record and at least 3 years of driving experience
• Strong communication and customer service skills
• Ability to interpret schematics, manuals, and safety guidelines
• Flexible working hours, including overtime and weekends, and willingness to be on call

IPS values leadership, teamwork, customer focus, entrepreneurial spirit, effective communication, and continuous learning. We offer comprehensive benefits including PTO, 401k match, bonuses, tuition reimbursement, health plans, EAP, and more.

We are an equal opportunity employer and committed to a safe, drug-free workplace. Employment is contingent upon background and drug screening.