Field Service Operations Leader - Maintenance & Monitoring

Remarkable Jobs Limited; High Wycombe; On-site; GBP 42,000 - 54,000; Full time

Job summary

Remarkable Jobs Limited in the United Kingdom is seeking a Maintenance & Monitoring Team Leader to oversee a small team across multiple sites. The role combines people management with hands-on oversight to deliver service performance, safety, and quality.

You will schedule preventive and reactive maintenance, monitor KPIs, and ensure compliance with safety standards while coaching five staff, including officers and a scheduling controller, to meet SLAs and maintain high equipment readiness.

Qualifications

• Proven leadership or supervisory experience in maintenance or technical operations.
• Strong planning, scheduling, and organisational skills.
• Excellent communication across departments and external stakeholders.

Responsibilities

• Lead, coach, and motivate a team to achieve high performance and professional development.
• Oversee daily and weekly maintenance schedules, ensuring planned and reactive work meets SLA targets.
• Conduct regular 1:1s, team meetings, and performance reviews to drive accountability and engagement.
• Act as first point of escalation for technical or operational issues.
• Monitor compliance, safety, and audit readiness across maintenance activities.
• Manage tools, vehicles, PPE, and stock to ensure service readiness.
• Carry out audits, site visits, and inspections to uphold quality standards.
• Analyse performance data and service reports to identify improvements.
• Support recruitment, training, and onboarding of new team members.

Skills

Leadership

Scheduling

Communication

Travel readiness

Health & Safety knowledge

KPI reporting

Job description

Remarkable Jobs Limited in the United Kingdom is seeking a Maintenance & Monitoring Team Leader to oversee a small team across multiple sites. The role combines people management with hands-on oversight to deliver service performance, safety, and quality.

You will schedule preventive and reactive maintenance, monitor KPIs, and ensure compliance with safety standards while coaching five staff, including officers and a scheduling controller, to meet SLAs and maintain high equipment readiness.