Field Service Engineer

Escco; Hereford; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company van

Tools

Laptop

Phone

Training and development

Life insurance

Medical insurance

Cycle to work scheme

Job summary

ESCCO is seeking a Field Service Engineer to install, maintain, and repair welding and cutting equipment at customer sites across the UK and parts of the EU. You will support high-quality technical service and customer satisfaction while working across MIG, TIG, plasma and automation systems.

You will diagnose electrical and mechanical faults, perform routine maintenance, and complete service reports. A full UK driving licence and strong communication skills are essential.

Qualifications

• Proven experience as Field Service Engineer or Service Technician in industrial equipment, welding, CNC, or similar.
• Strong electrical and mechanical fault-finding skills.
• Experience with welding processes MIG/TIG/Arc/Plasma is highly desirable.
• Knowledge of automation systems, robotics or fume extraction systems is advantageous.
• Full UK driving licence.
• Strong customer-facing and communication skills.
• Ability to work independently and manage workload effectively.

Responsibilities

• Install, commission and test welding and cutting equipment at customer sites.
• Service, fault-find and repair industrial welding equipment and related systems.
• Carry out routine maintenance, calibration and testing.
• Diagnose electrical, mechanical and control system faults.
• Provide technical advice and training to customers as needed.
• Complete service reports and maintain accurate documentation.
• Ensure all work complies with safety and industry standards.
• Represent ESCCO professionally on customer sites.

Skills

Field service experience

Electrical fault-finding

Mechanical fault-finding

Welding processes

Customer-facing

Independent worker

Driving licence

Communication skills

Tools

MIG/TIG/Arc/Plasma welding

Automation systems

Robotics knowledge

Fume extraction awareness

Job description

About ESCCO

ESCCO is one of the UK’s leading suppliers of welding equipment, consumables, and automation solutions, supported by over 40 years of technical expertise. We provide end‑to‑end solutions, including installation, servicing, repairs, calibration, and consultancy across a wide range of industrial and manufacturing sectors.

Due to continued growth, we are looking to recruit a skilled Field Service Engineer to join our expanding service team.

The Role

As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing welding and cutting equipment at customer sites across the UK and some in the EU. You’ll play a key role in supporting ESCCO’s reputation for high-quality technical service and customer satisfaction.

Key Responsibilities

• Installation and commissioning of welding and cutting equipment (MIG, TIG, plasma, automation and cobot systems)


• Servicing, fault-finding, and repair of industrial welding equipment and associated systems


• Carrying out routine maintenance, calibration, and testing


• Diagnosing electrical, mechanical, and control system faults


• Supporting customers with technical advice and training where required


• Completing service reports and maintaining accurate documentation


• Ensuring all work is carried out safely and in line with company and industry standards


• Representing ESCCO professionally on customer sites

Key Requirements

• Proven experience as a Field Service Engineer or Service Technician (industrial equipment, welding, CNC, or similar)


• Strong electrical and mechanical fault-finding skills


• Experience with welding processes (MIG/TIG/Arc/Plasma) is highly desirable


• Knowledge of automation systems, robotics or fume extraction systems (advantageous)


• Full UK driving licence


• Strong customer-facing and communication skills


• Ability to work independently and manage workload effectively

Desirable Skills

• Previous experience with leading welding brands (e.g. ESAB, Fronius, Miller, Hypertherm)


• Understanding of LEV testing or fume extraction systems


• Engineering qualification (NVQ, HNC, HND or equivalent)


• PLC or automation exposure


• Electrical qualification

What We Offer

• Competitive salary based on experience


• Company van, tools, laptop, and phone


• Training and development with industry-leading equipment and technologies


• Opportunity to work with advanced welding automation and cobot systems


• Supportive team environment within a well-established company


• Life insurance


• Medical insurance


• Cycle to work scheme

Why Join ESCCO?

• Work with a company known for its technical expertise and full lifecycle service offering


• Exposure to cutting-edge welding and automation technologies


• Be part of a growing service team with a strong customer demand