Field Service Engineer - Water Treatment (Travel + Vehicle)

Sourced Recruitment Limited; Basingstoke; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Profit-related bonus scheme

Company vehicle and fuel card

Workplace pension

Healthcare plan

Ongoing training and development

Full-time permanent position

Job summary

The Field Service Engineer role in Basingstoke, Reading and Oxford regions is with an established engineering business specialising in industrial water treatment solutions. You will service, install and commission equipment, diagnose faults and deliver high standards of customer service while adhering to health and safety guidelines.

You'll work independently across customer sites, build strong relationships, complete accurate service reports and contribute to continuous improvement.

Qualifications

• Experience in field service or similar customer-facing technical role.
• Electro-mechanical engineering with relevant technical qualifications.
• Exposure to industrial water treatment equipment advantageous.
• Strong fault-finding and problem-solving skills.
• Good communication skills and professional customer-facing approach.
• Basic IT skills, including Microsoft Office.
• GCSE English and Maths.
• Full UK driving licence and willingness to travel within the region.

Responsibilities

• Service, maintain and repair a range of industrial water treatment equipment.
• Diagnose faults and resolve technical issues on-site and via remote support.
• Carry out equipment installation and commissioning.
• Build and maintain strong relationships with customers and site personnel.
• Complete service reports and documentation accurately.
• Deliver high standard of customer service while adhering to health & safety requirements.
• Follow company procedures and health & safety guidelines at all times.
• Support continuous improvement initiatives and training.

Skills

Fault-finding

Customer-facing

Electrical skills

Mechanical skills

Microsoft Office

Full UK driving licence

Willingness to travel

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

The Field Service Engineer role in Basingstoke, Reading and Oxford regions is with an established engineering business specialising in industrial water treatment solutions. You will service, install and commission equipment, diagnose faults and deliver high standards of customer service while adhering to health and safety guidelines.

You'll work independently across customer sites, build strong relationships, complete accurate service reports and contribute to continuous improvement.