Field Service Engineer - Surrey

Tunstall Healthcare Group; Greater London; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in health and care technology seeks a dedicated Field Service Engineer to ensure the highest quality of repair and maintenance services. This remote role covers the Surrey area and involves working directly with customers, including vulnerable and elderly individuals. The ideal candidate will possess strong electrical and electronic skills, along with excellent communication and problem-solving abilities. Join a passionate team that values diversity and inclusion, and offers a supportive environment for personal and professional growth. This is an opportunity to make a meaningful impact while building a rewarding career in a company committed to innovation and excellence.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Qualifications

• Proven experience as a Field Engineer with electrical/electronic background.
• Ability to maintain/test emergency equipment like lights and fire systems.

Responsibilities

• Provide high-quality repair and maintenance service to various products.
• Demonstrate exceptional customer relation skills while working in homes.

Skills

Electrical/Electronic qualification (NVQ Level 2 or equivalent)

Experience of testing Fire Systems

Strong communication skills

Problem solving skills

Team working skills

Time management skills

Ability to work at heights

Experience with elderly or vulnerable individuals

Education

Electrical/Electronic qualification (NVQ Level 2 or equivalent)

Tools

Tools

Company vehicle

Company phone

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Surrey area.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Bells and Fire Systems.

Key skills and experience:

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

What we offer:

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career