Field Service Engineer - Surgical Workplaces

Getinge; East Midlands; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Travel and subsistence allowance

Engineers’ bonus scheme

Perkbox discounts

Employee Assistance Programme

Electric company vehicle

Home charging point

Job summary

Getinge is seeking a Field Service Engineer to join the Surgical Workplaces team. The role is field-based and covers the Endoscope Reprocessing portfolio across the South West, South Wales and Midlands, with Derby as a base.

You will service, test and repair medical devices in hospitals across the region, keeping customers compliant and satisfied. Applicants should have mechanical or electronic engineering qualifications, strong problem-solving and IT skills, and a willingness to travel.

Qualifications

• Relevant qualification in a relevant field or sufficient equivalent experience.
• Experience of field-based work is highly desired.
• Previous experience in a maintenance environment, ideally within medical/pharma or similar process industry, is desirable.
• Experience with service/testing of medical devices to appropriate standards is desirable.
• IT skills including Microsoft Office; experience with CRM systems such as GForce.
• HTM2030/01-06 or HTM2010/01-01 certification (desirable).

Responsibilities

• Deal with customers with courteous and professional manner.
• Carry out routine testing and mechanical servicing of Getinge equipment.
• Troubleshoot electrical/mechanical faults and perform calibration as needed.
• Maintain spare parts stock and respond to call-outs.
• Prepare service documentation for customers.
• Coordinate with Service Department and Managers.
• Travel and adapt to changing workload as required.
• Provide validation reports and contribute to team knowledge.

Skills

MS Office

CRM systems

Interpersonal skills

Problem solving

Education

Mechanical or Electronic Engineering background

Tools

GForce CRM

Job description

Select how often (in days) to receive an alert:

Field Service Engineer - Surgical Workplaces

Date: Aug 27, 2026

Location: Derby, GB

Remote Work: Field

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Title: Field Service Engineer

Location: Field-based to cover Exeter, Taunton area

We're hiring for a motivated and experienced Service Engineer to contribute towards our Surgical Workplaces service team, focussed on our Endoscope Reprocessing portfolio across the South West, South Wales and Midlands region.

Getinge is a well-respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions. Our Service Team is at the forefront of our business, responsible for routine servicing, testing and repairing of our equipment in hospitals and facilities throughout the UK and Ireland.

You will have the opportunity to make a difference by utilising your technical knowledge and skills to ensure the smooth operation of our machines in the field, representing the business and building relationships with customers and colleagues to deliver the best possible service.

This is a field-based role and you will need to be a self-starter with experience of managing your own workload. Although you will be mostly working independently, you will be supported by regular contact with the Service Office, Service Managers and our Technical Services Department which has direct access to Getinge manufacturing sites and a wealth of technical know-how and expertise.

The successful candidate will have a background and relevant qualifications in Mechanical or Electronic Engineering. Comprehensive training on Getinge’s equipment will be provided by our dedicated in-house training team. Through our Career Progression Pathway, all Engineers have their development assessed bi-annually against our bespoke Engineers’ competency- based banding structure – meaning that the more you learn and develop, the more you will be rewarded.

Day to day responsibilities will include:

Dealing with customers, demonstrating first class interpersonal skills in a courteous and professional manner at all times

Carrying out routine testing of Getinge equipment to the relevant standards and undertaking mechanical servicing of equipment

Problem solving, combining initiative with a practical and logical approach to all aspects of the job

Electrical / mechanical fault finding of equipment

Calibration of equipment, where necessary, reporting all faulty equipment or equipment out of calibration to the Line Manager

Maintaining and monitoring adequate stock levels of spare parts in order to be able to respond to call-outs in a timely manner

Producing quality service documentation for submission to the customer

Maintaining regular communication with the internal Service Department, Technical Department and Service Managers.

Following the correct returns and non-conformance report procedures at all times

Organising and prioritising a continuously changing workload, ensuring that all customers’ calls and enquiries are responded to quickly and effectively

Producing accurate and timely written/electronic reports, as and when required/requested.

Providing Validation reports in specified time frames.

Assisting team members as and when required/requested.

Providing sales leads to relevant Service/Sales Managers

Observing and complying with Quality System duties and responsibilities at all times

Observing and complying with company and on-site Health & Safety requirements at all times

Whoyouare:

At Getinge, we are looking for passionate individuals,who are agile, resilient, take responsibility for their development and focus on achieving excellence. We provide an environment for Forward Thinkers, Game Changers and Team Players to thrive in. If you enjoy collaboration and working in diverse and international teams, never compromise on quality and always act responsibly remembering that our customers come first, we would love to hear from you.

What you need:

Relevant qualification in a relevant field or sufficient equivalent experience

Experience of field-based work is highly desired

• Previous experience in a maintenance environment is desired, ideally within a medical, pharmaceutical or other process industry.
• Previous knowledge and experience of service/testing medical devices to the appropriate standards is desired

IT skills including Microsoft Office; experience of using CRM systems such as GForce

A strong work ethic and first-rate organisational skills

• A positive attitude towards working as part of a team and on own initiative, and a willingness to travel and work away from home where necessary
• Flexibility and the ability to adapt under pressure in a dynamic and changing environment
• Excellent communication skills and a desire to deliver the best possible service to customers
• HTM2030/01-06 or HTM2010/01-01 certification (desirable)

What we offer:

We offer a competitivecompensation and benefitspackage, to ensure we support your well-being and goals.We understand that a healthy work-life balance is important, so we offer aflexibleapproach to working patterns as well as a range of enhancedfamily friendlypolicies.

Along with a competitivesalaryand clearprogressionscheme, we offerprivate healthcare,travel and subsistence allowance, engineers’bonusscheme, shoppingdiscountsthrough Perkbox, and anEmployee Assistance Programme. We have achieved the Better Health at Work Scheme Gold Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mentalhealth and wellbeing.

We have a commitment to sustainability and therefore we travel only when necessary and have a strong push towards reduced CO₂ impact across our operations.In this role, youwillbe required to travel upto: 80% to meet the requirements of your role.

As part of our commitment to sustainability, we provide our field service engineers with anelectric company vehicleandhome charging point.

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.