Field Service Engineer - South UK

Optima UK Inc Ltd; Birmingham; On-site; GBP 43,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme

Private healthcare

Life assurance

Holiday (incl. bank holidays)

Training opportunities

Job summary

Optima UK Inc Ltd is seeking an experienced Field Service Engineer to install, commission, maintain and support injection moulding machinery across customer sites in the UK and Ireland.

The role requires strong electrical and mechanical fault-finding skills, a solid understanding of plastic injection moulding processes, and the ability to deliver excellent aftersales service. Travel across the UK and occasional overseas training are expected.

Qualifications

• Recognised engineering apprenticeship or engineering qualification.
• Electrical qualification is essential.
• Experience servicing or maintaining injection moulding machinery.
• Strong fault-finding in electrical, mechanical, hydraulic and pneumatic systems.
• Knowledge of plastic injection moulding processes and manufacturing environments.
• Willingness to travel UK-wide and occasional overseas training.
• Full UK driving licence.

Responsibilities

• Install, commission and start up injection moulding machines and automation.
• Carry out preventative maintenance, servicing and repairs.
• Diagnose faults across electrical, mechanical, hydraulic and pneumatic domains.
• Provide on-site and remote technical support to customers.
• Relocate machinery and support turnkey automation projects.
• Provide operator and maintenance training.
• Complete service reports in line with ISO standards.
• Ensure safety and health compliance.
• Build strong customer relationships and aftersales service.
• Attend product training, UK and overseas when required.

Skills

Electrical fault-finding

Mechanical fault-finding

Hydraulic fault-finding

Pneumatic fault-finding

Strong communication

Education

Engineering apprenticeship

Electrical qualification

Tools

Robotics systems

Automation integration

Service reporting systems

Job description

Pay: £43,000.00-£48,000.00 per year

Job Description:

Pay: £43,000.00-£48,000.00 per year

Job Description:

Field Service Engineer - Injection Moulding Machinery

Location: UK Wide (Field Based)

Salary: £43k - £48k basic plus overtime, and other benefits

Job Type: Permanent & full time with overtime opportunities

The Role

We are seeking an experienced Field Service Engineer to provide installation, commissioning, maintenance and technical support for injection moulding machinery, automation systems and associated equipment across customer sites throughout the UK and Ireland.

This is a customer-facing role requiring a proactive engineer with strong electrical and mechanical fault-finding skills, a solid understanding of plastic injection moulding processes, and the ability to deliver exceptional aftersales support. Extensive product training will be provided where required.

Key Responsibilities

• Install, commission and start up injection moulding machines, automation systems and associated equipment.
• Carry out preventative maintenance, servicing, repairs, calibrations and machine modifications.
• Diagnose and resolve electrical, mechanical, hydraulic, pneumatic and control system faults.
• Support customers with technical troubleshooting both on-site and remotely.
• Relocate machinery and assist with equipment upgrades and turnkey automation projects.
• Provide operator and maintenance training where required.
• Complete service reports and documentation accurately in accordance with company procedures and ISO quality standards.
• Ensure all work is completed safely and in line with Health & Safety legislation.
• Build strong working relationships with customers, providing a professional and responsive aftersales service.
• Attend product training and technical courses both within the UK and overseas when required.

About You

We're looking for engineers who have:

• A recognised engineering apprenticeship or engineering qualification.
• An electrical qualification (essential).
• Previous experience servicing or maintaining injection moulding machinery.
• Strong electrical, mechanical, hydraulic and pneumatic fault-finding skills.
• Knowledge of plastic injection moulding processes and manufacturing environments.
• Experience with robotics, automation or turnkey systems is advantageous.
• Good IT skills, including Microsoft Office and service reporting systems.
• Excellent communication and customer service skills.
• A methodical approach to problem solving with strong attention to detail.
• The flexibility to travel extensively throughout the UK and Ireland, with occasional overseas training.
• A full UK driving licence.

What's on Offer

• Competitive salary with additional earning opportunities.
• Company vehicle provided.
• Company equipment and tools supplied as required.
• Company pension scheme.
• Life assurance.
• Private healthcare.
• Holiday allowance plus bank holidays.
• Training and development opportunities, including external training where applicable.