Field Service Engineer — On-Site & Remote Support

JMTechnical; Downham Market; On-site; GBP 35,000 - 50,000; Full time

Job summary

JMTechnical is seeking a Field Service Engineer to support aviation security, food processing and automation systems across customer sites in the UK. You will deliver on-site and remote service, diagnose faults, perform maintenance, and train operators while keeping safety and reliability at the core.

In this role you will liaise with customers and internal teams, complete service logs via our online portal, and travel as required.

Qualifications

• Hands-on engineering background in electrical, mechanical or multi-skilled roles.
• Experience servicing or maintaining industrial machinery or automated systems.
• Ability to diagnose faults on site and communicate with customers.
• Willingness to travel and work at customer sites safely.

Responsibilities

• Provide on-site service, fault diagnosis, and repair of JMTechnical equipment
• Carry out preventative maintenance and health checks
• Support installation, commissioning, and system upgrades
• Record service activity using online portal
• Provide basic operator and maintenance training
• Liaise with customers and stakeholders professionally
• Assist remote troubleshooting as needed

Skills

Hands-on engineering

Electrical engineering

Mechanical engineering

Mechatronics

Problem solving

Customer communication

Travel willingness

Education

NVQ Level 3 or equivalent

HNC

Mechatronics qualification

Tools

PLC systems

Automation equipment

Job description

JMTechnical is seeking a Field Service Engineer to support aviation security, food processing and automation systems across customer sites in the UK. You will deliver on-site and remote service, diagnose faults, perform maintenance, and train operators while keeping safety and reliability at the core.

In this role you will liaise with customers and internal teams, complete service logs via our online portal, and travel as required.