Field Service Engineer – On-Site Maintenance & Repairs

LOCATORS; Ferndown; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company Van

Health Insurance

Personal and Accident Insurance

Job summary

LOCATORS is seeking a skilled Field Service Technician in Ferndown to service, repair and maintain forklifts and related equipment at customer sites. You will diagnose faults, perform preventive maintenance and minimise downtime while keeping accurate records and communicating clearly with customers.

The role requires a time-served technician with knowledge of transmission systems, electronic control systems and AC/DC motors, plus a valid driving licence.

Qualifications

• Sound time-served knowledge of transmission systems, modern electronic control systems and AC/DC motors.
• Full clean and valid driving licence.
• Ability to diagnose faults and perform preventative maintenance.

Responsibilities

• Carry out the maintenance, servicing and repair of forklifts and related equipment on-site, diagnosing faults and minimising downtime.
• Complete all paperwork accurately with required details (part numbers, order numbers, times, dates, actions and customer notes).
• Utilise support resources to diagnose and repair equipment swiftly and accurately.
• Maintain van stock levels and raise any additional parts requirements to the Parts/Support teams.
• Maintain regular contact with the Field Service Team Leader and be available for site meetings as required.
• Update the Customer Support office after job completion and flag potential issues for future work.
• Adhere to Health & Safety rules and customer site requirements at all times.
• Keep customers informed on progress and follow-up actions with backup from the Customer Support team.
• Present a professional image; keep van, tools and equipment clean and well maintained.
• Attend training courses when required.

Skills

Transmission systems

Electronic controls

Electric motors

Driving licence

Job description

LOCATORS is seeking a skilled Field Service Technician in Ferndown to service, repair and maintain forklifts and related equipment at customer sites. You will diagnose faults, perform preventive maintenance and minimise downtime while keeping accurate records and communicating clearly with customers.

The role requires a time-served technician with knowledge of transmission systems, electronic control systems and AC/DC motors, plus a valid driving licence.