Field Service Engineer, Midlands England

Fluence; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy solutions provider in London seeks an experienced professional to enable safe and reliable operations of its energy storage systems. The role involves championing safety, ensuring customer satisfaction, and driving operational excellence. Candidates should have over 5 years of experience in the energy or utility industries. This position plays a crucial role in maximizing system uptime and efficiency while collaborating with diverse teams.

Qualifications

• Proven experience (5+ years) in energy or utility industries (e.g., wind, solar, storage, or thermal).
• Strong technical foundation in energy systems.

Responsibilities

• Champion safety operations and maintenance at all sites.
• Be the trusted technical partner for customers, ensuring uptime.
• Lead and oversee maintenance and quality control.
• Drive ongoing improvements in safety and efficiency.
• Partner with internal and external teams to solve problems.

Skills

Safety leadership

Customer success

Operational excellence

Continuous improvement

Collaboration

Job description

About Fluence

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers\' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Role Overview

Enable safe, reliable, and high-quality operation of Fluence’s energy storage systems across the UK, ensuring customer trust and operational excellence.

Responsibilities

• Safety Leadership – Champion safe operations and maintenance at all sites, ensuring compliance with Fluence’s Safety Management Plan and zero compromise on safety.
• Customer Success – Be the trusted technical partner for customers, delivering fast, professional support that maximizes system uptime and customer satisfaction.
• Operational Excellence – Lead and oversee maintenance, troubleshooting, and quality control, ensuring high performance of Fluence systems and contractors.
• Continuous Improvement – Use data, root cause analysis, and peer reviews to drive ongoing improvements in safety, reliability, and efficiency.
• Collaboration – Partner with internal teams (Operations, Product, Delivery) and external contractors to solve problems, share insights, and accelerate learning.

Qualifications, Skills & Experience

• Proven experience (5+ years) in energy or utility industries (e.g., wind, solar, storage, or thermal).
• Strong technical foundation in