Field Service Engineer - London

Endress+Hauser Group; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

Join a leading international provider of measuring devices as a Field Service Engineer in London. This role offers the chance to work independently and as part of a team, focusing on servicing and repairing electronic and mechanical process control instrumentation. You will engage with customers, ensuring their needs are met while adhering to safety and quality standards. The company values employee development and offers a range of benefits, including flexible working arrangements and training opportunities. This is an exciting opportunity to contribute to a family-owned business recognized for its commitment to innovation and excellence.

Benefits

Company car (hybrid option)

Performance-based pay

Training and personal development opportunities

Family social events

Flexible working arrangements

Excellent pension scheme

Annual leave increases with service

Qualifications

• Qualified to ONC/HNC level in Electronics or Instrumentation Control.
• Strong problem-solving and diagnostic skills required.

Responsibilities

• Commission and calibrate onsite instrumentation.
• Liaise with Service Coordinators for tools and paperwork readiness.

Skills

Problem-solving skills

Diagnostic skills

Communication skills

Organizational skills

Education

ONC/HNC in Electronics or Instrumentation Control

Recognized apprenticeship in relevant disciplines

Minimum 2 years' process control experience

Tools

Process control instrumentation

Risk assessment procedures

Job description

Join to apply for the Field Service Engineer - London role at Endress+Hauser Group

Position: Field Service Engineer – Process Instrumentation & Automation

Location: London, England

Salary: £40-45k Depending on Experience + Bonus

Endress+Hauser is a leading international provider of measuring devices, services, and solutions for industrial process engineering. With over 16,000 employees worldwide, we are a family-owned company that values employee competence and motivation as key to our success. Join us and contribute to our next chapter as we are known as the "People for Process Automation."

Role & Responsibilities

We are looking for an additional Field Service Engineer in the South. The role involves servicing, calibrating, and fault diagnostics/repair of electronic and mechanical process control instrumentation.

Main responsibilities include:

• Commissioning, calibrating, and repairing onsite instrumentation.
• Working across various industries within our customer database.
• Liaising with Service Coordinators for spares, tools, and paperwork readiness.
• Communicating with customers to understand job scope, estimated arrival times, and delays.
• Adhering to site safety rules, permit to work systems, and conducting risk assessments.
• Following local and industry procedures, codes of practice, and our quality management system.
• Providing support to other departments and customers as directed by the Services Manager.
• Submitting timely and accurate job reports using company service report forms.

Qualifications & Profile

• Ideally qualified to ONC/HNC level in Electronics or Instrumentation Control.
• Recognized apprenticeship in relevant disciplines or minimum 2 years' process control experience.
• Strong problem-solving and diagnostic skills.
• Self-motivated, able to work independently or as part of a team.
• Flexible approach to work activities.
• Excellent communication and organizational skills.
• Ability to build good relationships with customers.
• Punctuality and reliable timekeeping.
• Valid clean driving license.

Benefits & Perks

• Work for an international, family-owned measurement instrumentation company.
• Company car (hybrid option) or car allowance.
• Performance-based pay.
• Training and personal development opportunities.
• Family social events.
• Flexible working arrangements.
• Excellent pension scheme.
• Annual leave increases with service.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Automation Machinery Manufacturing