Field Service Engineer - Lab Equipment (UK & Ireland Travel)

Eppendorf UK Ltd.; Stevenage; On-site; GBP 32,000 - 46,000; Full time

Job summary

Eppendorf UK Ltd. is seeking a technically skilled field service engineer to perform maintenance, repair, and calibration of laboratory, medical, and hospital equipment across the UK and Ireland.

You will report on service activity, complete documentation, and keep product knowledge current. You will travel to customer sites and in-house workshop locations, providing reliable support and professional service to ensure continued operation and customer satisfaction.

Qualifications

• At least three years in a similar field service role.
• Experience repairing/maintaining laboratory or hospital equipment.
• Proficient in MS Office and accurate documentation.

Responsibilities

• Perform technical service activities, maintenance, and repairs on customer sites and in-house.
• Complete service reports and CRM records accurately and on time.
• Travel across the UK and Ireland, including occasional overnight stays.
• Maintain up-to-date knowledge of assigned Eppendorf products.
• Manage spare parts stock as directed by the Service Manager.

Skills

Technical service experience

Diagnosing issues

MS Office proficiency

Education

Technical education in a relevant field

Job description

Eppendorf UK Ltd. is seeking a technically skilled field service engineer to perform maintenance, repair, and calibration of laboratory, medical, and hospital equipment across the UK and Ireland.

You will report on service activity, complete documentation, and keep product knowledge current. You will travel to customer sites and in-house workshop locations, providing reliable support and professional service to ensure continued operation and customer satisfaction.