Field Service Engineer - Canon Printers

ZipRecruiter; London; On-site; GBP 36,000 - 42,000; Full time

Job summary

A leading company in managed print solutions seeks a Field Service Engineer in London. The role involves installation, maintenance, and repair of Canon devices. The ideal candidate will have Canon experience, strong troubleshooting skills, and a customer-focused approach. Competitive salary and benefits are offered.

Benefits

Company car and fuel card

Pension scheme

Ongoing training and development

Supportive team environment

Qualifications

• Canon-certified or experienced with Canon MFD and Production Print equipment.
• Strong knowledge of Fiery controllers and network integration.

Responsibilities

• Diagnose and repair Canon multifunctional and production print devices.
• Install and configure devices on client networks.
• Provide both on-site and remote technical support.

Skills

Customer-focused

Communication

Fault-finding

Diagnostic

Troubleshooting

Education

Canon certification

Tools

Fiery controllers

Job description

Job Description

Field Service Engineer – Canon Devices
Location: London
Salary: £36,000 – £42,000 Company Car, Pension & Additional Benefits
Job Type: Full-Time, Permanent

Are you an experienced Field Service Engineer with a background in Canon print technology? A well-established managed print and document solutions provider, recognised as a Canon Platinum Partner, is seeking a skilled professional to join their expanding service team in London.

We're seeking someone who lives either inside the M25 or

The Role:
As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of Canon MFDs, ImagePRESS, and Production Print devices. This role is perfect for a confident electromechanical troubleshooter who thrives on delivering first-time fix solutions and exceptional customer service.

Key Responsibilities:

• Diagnose and repair Canon multifunctional and production print devices




• Install and configure devices on client networks, including scan-to-email and scan-to-folder




• Set up and maintain Fiery controllers and associated software




• Provide both on-site and remote technical support




• Maintain accurate service records and update asset information




• Deliver a high standard of customer service, building strong client relationships




• Escalate unresolved technical issues appropriately and report recurring faults




• Ensure timely and effective ticket resolution in line with SLAs

What We're Looking For:

• Canon-certified or experienced with Canon MFD and Production Print equipment




• Strong knowledge of Fiery controllers and network integration




• Excellent fault-finding, diagnostic, and troubleshooting abilities




• Customer-focused with strong communication skills




• Organised and capable of working independently or within a team




• Full UK driving licence




• Based in or willing to travel throughout London, ideally located by the M25

What’s On Offer:

• Competitive salary (£36,000 – £42,000)




• Company car and fuel card




• Pension scheme




• Ongoing training and development




• Supportive and collaborative team environment

This is a fantastic opportunity to join a forward-thinking business committed to high standards of service and technical excellence.

Apply now to take the next step in your career as a Canon Field Service Engineer.