Field Service Engineer – Advanced Instrumentation

OMEGA, Inc.; England; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

Bonus

Benefits

25 holidays plus Bank holidays

Company car

Pension Scheme

Job summary

OMEGA, Inc. is seeking a Customer Service Engineer to install, repair, and maintain our instruments across the UK. The ideal candidate will have qualifications in Electronics or Chemistry, experience in customer service, and a valid UK driving licence. Responsibilities include diagnosing issues, conducting training, and ensuring high customer satisfaction. Competitive salary, company car, pension scheme, and generous holidays are offered within an inclusive culture focused on personal growth and innovation.

Qualifications

• Experience in customer service in a technical field.
• Proven track record of diagnosing and resolving technical issues.
• Current, full UK driving licence required.

Responsibilities

• Install, repair, and maintain instruments across the UK.
• Deliver operational training to customers for safe use of instruments.
• Provide remote support and manage company assets effectively.

Skills

Customer service experience

Problem solving

Instrumentation knowledge

Communication skills

Education

Qualifications in Electronics or Chemistry to HND or equivalent

Tools

Malvern Panalytical instruments

X-Ray based scientific instrumentation

Job description

OMEGA, Inc. is seeking a Customer Service Engineer to install, repair, and maintain our instruments across the UK. The ideal candidate will have qualifications in Electronics or Chemistry, experience in customer service, and a valid UK driving licence. Responsibilities include diagnosing issues, conducting training, and ensuring high customer satisfaction. Competitive salary, company car, pension scheme, and generous holidays are offered within an inclusive culture focused on personal growth and innovation.