Field Service Engineer - Advanced Lab Instruments (NW)

Scientia Talent Ltd; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car

Technical training

Career progression

Bonus

Job summary

Scientia Talent Ltd is seeking a Field Service Engineer to cover the North West. You will perform planned maintenance and calibration of analytical instruments, diagnose faults on-site or in-house, install new systems, and train customers on operation and routine care.

Travel, diary management, and CRM updates are part of the role, with training provided across a broad product portfolio. You should have an engineering or science background (HNC or above, electronics preferred) and a full UK

Qualifications

• HNC or above in engineering or science; electronics preferred.
• Field service experience on complex equipment required.
• Strong electronic fault-finding skills and use of test equipment.
• Full, clean UK driving licence.

Responsibilities

• Carry out planned preventative maintenance and calibration of analytical instruments to company service standards, completing all documentation accurately.
• Diagnose and repair faults at customer sites or in-house, providing detailed service reports.
• Install new systems and train customers on operation and routine care.
• Provide remote technical support to customers and colleagues by phone and online.
• Support the wider service team on larger multi-instrument contracts, including occasional overnight stays.
• Manage your own diary, car stock, and calibrated tools and test equipment.
• Spot service and instrument sales opportunities during visits and record all activity in the CRM system.

Skills

Electronic fault-finding

Customer training

Planning & time management

Communication

Education

HNC or above in engineering or science (electronics preferred)

Tools

CRM systems

MS Office

Test equipment

Driving licence

Job description

Scientia Talent Ltd is seeking a Field Service Engineer to cover the North West. You will perform planned maintenance and calibration of analytical instruments, diagnose faults on-site or in-house, install new systems, and train customers on operation and routine care.

Travel, diary management, and CRM updates are part of the role, with training provided across a broad product portfolio. You should have an engineering or science background (HNC or above, electronics preferred) and a full UK