Field Service Engineer

Gold Group; Wimbledon; On-site; GBP 44,000 - 50,000; Full time

Benefits offered by this job

Private Health Care

27 Days Holiday

Quarterly Bonus up to 10%

Lead Generation Incentives

Spot Awards

Job summary

Gold Group is seeking a Field Service Engineer to support and service advanced benchtop water purification systems used in research, quality control, and analytical laboratories. You will be at the forefront of supporting customers across your region, ensuring their critical lab equipment performs flawlessly.

Based in Southwest London, the role requires installing, maintaining, and repairing high-spec systems, with a focus on delivering outstanding service and growing service contracts.

Qualifications

• HNC (or higher) in Engineering or a Scientific discipline.
• Experience in a lab, technical, mechanical or electrical environment.
• Strong problem-solving and organisational skills.
• Confident communicator able to work independently.
• Full UK driving license is required.

Responsibilities

• Install and validate water purification systems in laboratories.
• Perform routine maintenance, troubleshooting and emergency repairs.
• Provide high-quality service to customers and build long-term relationships.
• Identify opportunities for service contracts and lead generation.

Skills

Self-motivated

Problem-solving

Organisational skills

Effective communicator

Full UK driving license

Education

HNC in Engineering or Scientific discipline

Job description

Field Service Engineer - Water Purification Systems - Southwest London

Are you a hands-on engineer or technician ready to make a difference in the world of science and technology? Join a global leader in life sciences, supporting breakthrough research and discovery with cutting-edge lab solutions.

We're seeking a Field Service Engineer to support and service advanced benchtop water purification systems used in research, quality control, and analytical laboratories. These include high-performance lab-grade systems designed to meet the rigorous needs of scientists and lab professionals.

Your Role

You'll be at the forefront of supporting customers across your region, ensuring their critical lab equipment performs flawlessly. Your responsibilities will include:

• Installing and validating high-spec water purification systems
• Performing routine maintenance, troubleshooting, and emergency repairs
• Delivering outstanding service that builds trust and long-term relationships
• Identifying opportunities for service contracts and lead generation

This is a fantastic opportunity whether you’re an experienced engineer or someone starting out with a technical background looking to grow in a thriving, global organisation.

What You'll Need

• HNC (or higher) in Engineering or a Scientific discipline
• Experience in a lab, technical, mechanical or electrical environment
• A self-starter mindset with strong problem-solving and organisational skills
• Confident communicator with the ability to work independently
• Full UK driving license

What's In It For You?

We believe in recognising great performance and investing in our people. As a Field Service Engineer, you'll benefit from:

• £44,000 - £50,000 base salary
• Quarterly Bonus Scheme - earn up to 10% of your salary in bonuses
• Lead Generation Incentives - additional earnings for identifying sales opportunities
• Spot Awards - special bonuses for exceptional contributions
• Private Health Care - for peace of mind
• 27 Days Holiday - plus the ability to buy or sell up to 5 extra days

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