Field Service Engineer

Gold Group Ltd; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly Bonus Scheme up to 10% of薪薪

Lead Generation Incentives

Spot Awards

Private Health Care

27 Days Holiday (+5 extra)

Job summary

Gold Group Ltd seeks a Field Service Engineer to support and service benchtop water purification systems used in research and quality control laboratories. You will install, validate, maintain and repair high-spec systems, travel regionally to service customers, and help grow service contracts with lead generation opportunities.

Ideal candidates have an engineering or scientific background, hands-on lab or tech experience, and a self-driven, independent work style.

Qualifications

• HNC (or higher) in Engineering or a Scientific discipline.
• Experience in a lab, technical, mechanical or electrical environment.
• A self-starter mindset with strong problem-solving and organisational skills.
• Confident communicator with the ability to work independently.
• Full UK driving license.

Responsibilities

• Installing and validating high-spec water purification systems.
• Performing routine maintenance, troubleshooting, and emergency repairs.
• Delivering outstanding service that builds trust and long-term relationships.
• Identifying opportunities for service contracts and lead generation.
• This is a fantastic opportunity whether you're an experienced engineer or someone starting out with a technical background looking to grow in a thriving, global organisation.

Skills

HNC in Eng

Lab environment experience

Self-starter

Independent communicator

Full UK driving licence

Education

HNC or higher in Eng or Sci

Job description

Are you a hands-on engineer or technician ready to make a difference in the world of science and technology? Join a global leader in life sciences, supporting breakthrough research and discovery with cutting-edge lab solutions.

We're seeking a Field Service Engineer to support and service advanced benchtop water purification systems used in research, quality control, and analytical laboratories. These include high-performance lab-grade systems designed to meet the rigorous needs of scientists and lab professionals.

Your Role

• You'll be at the forefront of supporting customers across your region, ensuring their critical lab equipment performs flawlessly. Your responsibilities will include:
• Installing and validating high-spec water purification systems
• Performing routine maintenance, troubleshooting, and emergency repairs
• Delivering outstanding service that builds trust and long-term relationships
• Identifying opportunities for service contracts and lead generation
• This is a fantastic opportunity whether you're an experienced engineer or someone starting out with a technical background looking to grow in a thriving, global organisation.

What You'll Need

• HNC (or higher) in Engineering or a Scientific discipline
• Experience in a lab, technical, mechanical or electrical environment
• A self-starter mindset with strong problem-solving and organisational skills
• Confident communicator with the ability to work independently
• Full UK driving license

What's In It For You?

We believe in recognising great performance and investing in our people. As a Field Service Engineer, you'll benefit from:

• Quarterly Bonus Scheme - earn up to 10% of your salary in bonuses
• Lead Generation Incentives - additional earnings for identifying sales opportunities
• Spot Awards - special bonuses for exceptional contributions
• Private Health Care - for peace of mind
• 27 Days Holiday - plus the ability to buy or sell up to 5 extra days