Field Service Engineer

Sidel; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Sidel as a Field Service Engineer and play a pivotal role in the installation and support of equipment used in the Food and Beverage industry. With responsibilities including compliance management and customer satisfaction, this position is ideal for someone with a strong mechanical and electrical background, willing to travel extensively.

Qualifications

• Minimum 5 years of experience in field services.
• Strong background in mechanical and electrical systems.
• Fluency in English is essential.

Responsibilities

• Carry out installation, testing, and qualification of equipment.
• Prepare detailed progress and technical reports.
• Identify and resolve equipment non-conformities.

Skills

Mechanical systems

Electrical systems

PLC systems

Customer satisfaction

Education

Bachelor’s degree in Engineering

Job description

Here’s your chance to Join Sidel as field service engineer. We are looking for a Field Service Engineer to work with SIDEL one of the largest and expert in Food and Beverage Packaging, Manufacturing, System Engineering, High Tech, and high-speed Filling and Blowing machine.

Your Mission

As a Field Service Technician, you will play a pivotal role in the installation, qualification, and testing of equipment, ensuring customer acceptance. You will also be responsible for ensuring compliance with technical, contractual, and safety specifications throughout your interventions.

Specifically, your responsibilities will include:

• Installation and Qualification: Carry out the installation, testing, and qualification of equipment until final customer acceptance.
• Compliance Management: Ensure equipment complies with technical, contractual, and safety specifications.
• Operational Support: Operate mechanical systems and HMIs for routine tasks and troubleshooting, following standard operating procedures.
• Electrical Work: Perform electrical work as necessary.
• Non-conformity Management: Identify and resolve equipment non-conformities, ensuring proper handling and thorough documentation.
• Technical Reporting: Prepare detailed progress and technical reports on performed work.
• Customer Satisfaction: Actively contribute to maintaining a high level of satisfaction for both internal and external customers.

Your Profile

Education:

• Bachelor’s degree in Engineering or a related field, or equivalent practical experience.

Languages:

• Fluency in English (written and spoken) is essential.
• Proficiency in additional languages (such as Italian, Spanish, etc.) will be considered a plus.

Skills & Experience:

• Minimum 5 years of experience in field services, ideally within the beverage industry.
• Strong background in mechanical and electrical systems.
• Knowledge of PLC systems (Siemens, B&R, ELAU) is an advantage.
• Experience with Sidel equipment, including blowing, filling, and labeling machines, is preferred.
• Must be willing to travel up to 90% of the time, both domestically and internationally.