Field Service Engineer UK

JR United Kingdom; Slough; Remote; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise leader dans le diagnostic respiratoire recherche un Ingénieur de Service Terrain pour l'installation et la maintenance de dispositifs médicaux à travers le Royaume-Uni. Ce rôle à distance offre un modèle de travail flexible et des opportunités de développement professionnel dans une culture d'équipe motivée. Le candidat idéal possède un diplôme technique et plus de 3 ans d'expérience dans le secteur, démontrant de solides compétences en électro-mécanique et en service client.

Benefits

Modèle de travail flexible

Formation continue et opportunités de développement professionnel

Plan de pension de l'entreprise

Accès à l'adhésion à des installations de gym

25 jours de vacances par an plus les jours fériés

Qualifications

• Minimum 3 ans d'expérience sur le terrain, de préférence dans les dispositifs médicaux.
• Autonome, organisé, prêt à voyager régulièrement au Royaume-Uni.
• Orienté vers les détails et axé sur les résultats.

Responsibilities

• Installer, maintenir et entretenir des dispositifs médicaux à travers le Royaume-Uni.
• Répondre aux demandes de service de manière rapide et professionnelle.
• Collaborer avec les équipes pour améliorer les produits et identifier les problèmes récurrents.

Skills

Electro-mécanique

Compétences informatiques

Communication

Résolution de problèmes

Service client

Education

Diplôme technique (Bachelor, HNC ou équivalent)

Tools

MS Office

Job description

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At Jaeger Medical, we are redefining respiratory diagnostics. Our solutions set new standards in accuracy and ease of use, with the goal of making a meaningful difference for clinicians and patients worldwide. Join a team shaping the future of respiratory care with cutting-edge technology and a passion for excellence.

With over 400 employees worldwide and more than 70 years of experience, Jaeger Medical is a leader in pulmonary function diagnostics, cardiopulmonary exercise testing, and spirometry.

We foster a customer-centric, collaborative culture grounded in sustainability, diversity, and mutual respect. Together, we aim for long-term success as a responsible and future-focused healthcare company.

This role of Field Service Engineer is responsible for the installation, repair, and preventative maintenance of Jaeger Medical equipment at customer sites across the UK. This remote role supports the broader UK service team to ensure optimal equipment performance and customer satisfaction, while also supporting commercial efforts when required.

The activities include

• Install, maintain, and service medical devices across the UK.
• Troubleshoot issues, perform preventive maintenance, and support customers on-site or remotely.
• Respond to service requests promptly and professionally.
• Document all service activities accurately and handle data per GDPR guidelines.
• Collaborate with teams to improve products and identify recurring issues.
• Provide occasional after-hours support as needed.

Requirements from your Profile:

• Technical degree (Bachelor’s, HNC, or equivalent) with 3+ years of field experience, preferably in medical devices.
• Strong electro-mechanical and IT skills; confident with MS Office.
• Excellent communication, problem-solving, and customer service skills.
• Self-driven, organized, and open to regular UK travel.
• Detail-oriented, analytical, and focused on results.

What We Offer

• A flexible, remote working model promoting a healthy work-life balance.
• Standard working hours, with flexibility for extended hours as needed to meet business demands.
• Collaboration with a motivated team in a cutting-edge healthcare environment.
• Ongoing training and professional development opportunities.
• Competitive compensation package with overtime eligibility.
• 25 vacation days per year plus Bank Holidays per Jaeger Holiday list.
• Company pension plan.
• Access to gym membership support, bicycle leasing, and more.