Field Service Engineer

Osprey Engineering Solutions; Thatcham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

In-house system training

Work van

Company phone

Laptop provided

Travel time paid

PPE and uniforms supplied

Overtime paid

Pension contributions

Flexible holidays

Job summary

Osprey Engineering Solutions is seeking experienced Service Engineers to diagnose, maintain, and repair heavy equipment across the UK. You will visit customer sites for maintenance, installations, and breakdown repairs, and provide clear reports using our CRM system.

The role requires prior industrial machinery experience, a full clean driving licence, and a willingness to work weekends with occasional overnight stays. Strong IT and math skills are valuable in a fast-paced environment.

Qualifications

• Experience in industrial machinery and plant equipment is required.
• Full, clean driving licence is mandatory.
• Willingness to work weekends and occasional overnight stays.
• Strong attention to detail and a conscientious approach.

Responsibilities

• Visit customer sites for machinery maintenance, installation, and breakdown repairs.
• Diagnose, report, and rectify any machine errors on-site.
• Provide assistance with customer technical inquiries to support office staff.
• Complete detailed reports after each service using our CRM system.
• Maintain effective communication with customers and office staff to ensure excellent service.
• Uphold our company's standards in representation.

Skills

Industrial machinery experience

Driving license

Math skills

IT proficiency

Education

Engineering/Plant Fitting/Mechanics

Good overall education incl. English, Math, IT

Job description

Service Engineer – Heavy Equipment

Full-Time

Osprey Engineering Solutions are working with a leading company within the heavy equipment hire industry, providing a range of products such as screeners, shredders, compactors, balers and more. There are looking for experienced Plant Equipment Engineers to strengthen its growing team. The primary responsibility of this role involves diagnosing issues, maintaining, and repairing equipment across the UK.

Key Responsibilities

• Visit customer sites for machinery maintenance, installation, and breakdown repairs.
• Diagnose, report, and rectify any machine errors on-site.
• Provide assistance with customer technical inquiries to support office staff.
• Complete detailed reports after each service using our CRM system.
• Maintain effective communication with customers and office staff to ensure excellent service.
• Uphold our company's standards in representation.

Job Requirements

• Prior experience in Industrial Machinery/Plant Equipment engineering
• Ability to excel in a fast-paced, dynamic environment
• Strong attention to detail and a conscientious approach
• Capability to manage multiple tasks simultaneously
• Competent in mathematics and proficient with IT
• Willingness to work on weekends and occasionally stay overnight

Educational Qualifications

• Good overall education, including English, Math, and IT
• Qualifications in Engineering/Plant Fitting/Mechanics are desired
• Full, clean driving license

We Offer

• Extensive in-house system training
• Highly competitive salary, overtime pay, pension contributions, and generous flexible holidays
• Work van, company phone, and laptop provided
• Travel time paid door to door
• PPE and uniforms supplied
• Overtime paid at time and a half