Field Service Engineer

ZipRecruiter; Stamford; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading manufacturer of high-performance power test equipment is looking for a skilled Field Service Engineer based in Stamford with international travel requirements. This full-time position offers a competitive salary up to £45,000 and an annual performance-related bonus, with opportunities for growth and working with cutting-edge technology. You will deliver technical support, maintain equipment, and ensure compliance with safety standards.

Benefits

Annual performance-related bonus

Global travel opportunities

Supportive team environment

Long-term development prospects

Qualifications

• Minimum ONC or equivalent in Electrical Engineering.
• 5+ years’ experience in a technical service/support role.
• History with industrial control systems and fault-finding.

Responsibilities

• Provide technical support via phone, email, remote access, and site visits.
• Diagnose and repair electro-mechanical systems.
• Manage warranty claims and generate service documentation.

Skills

Communication

Organisational

Problem Solving

Technical Support

Education

ONC or equivalent in Electrical Engineering

Formal engineering training or apprenticeship

Tools

MS Office

SAP

Job description

Job Description

Job Title: Field Service Engineer

Location: Stamford + International travel

Salary: Up to £45,000 DOE + Bonus

Job Type: Permanent, Full-Time

Are you a skilled Field Service Engineer with a background in electrical and mechanical systems? Looking for a varied and rewarding role with global travel? This could be the ideal next step for you.

We’re recruiting on behalf of a leading manufacturer of high-performance power test equipment, used across mission-critical industries worldwide.

You’ll join a dedicated Customer Support team, delivering technical support, commissioning, repairs, and maintenance—both remotely and on-site.

Key Responsibilities:

1. Provide technical support via phone, email, remote access, and site visits.
2. Diagnose and repair electro-mechanical systems down to component level.
3. Commission, test, and deliver training for products at customer locations globally.
4. Manage and resolve warranty claims efficiently.
5. Generate service documentation: reports, fault analysis, risk assessments, etc.
6. Support sales team with service quotations and identify improvement opportunities.
7. Ensure compliance with health & safety and quality standards.

Requirements:

• Minimum ONC or equivalent in Electrical Engineering.
• 5+ years’ experience in a technical service/support role with international travel.
• Background in industrial control systems and fault-finding.
• Excellent communication, organisational, and problem-solving skills.
• IT literate – confident with MS Office; SAP experience beneficial.
• Valid UK driving licence and passport essential.
• Formal engineering training or apprenticeship.

What’s in it for you?

• Salary up to £45,000 depending on experience
• Annual performance-related bonus
• Global travel – short trips with some flexibility required
• Work with cutting-edge technology and global clients
• Supportive team environment and long-term development prospects

Apply now to join a forward-thinking engineering business where your technical skills and customer focus will make a real impact.